Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice qualityCons mentioned:Noise level
Returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a good amount of ice but started making a high pitched whistling noise after2 weeks. We used filtered water from the store for the unit. Too much money spent to have it start to sound like that, so we ended returning it and buy bagged ice from sams
No, I would not recommend this to a friend - Pros mentioned:Ice quality
BUY IT ASAP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ICE IS ON POINT. NOT VERY LOUD AT ALL. WISH I WOULD HAVE BOUGHT IT SOONER. THIS IS THE NEW VERISON ALSO. CHEAPER THAN THE OLD ONE ON AMAZON
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Ice Baby!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes high quality ice. Very happy with this machine!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is amazing. Makes the best ice. My girlfriend loves it. It produces ice at a very quick rate.
I would recommend this to a friend - Pros mentioned:Ice quality
Great icemaker. Love the nugget ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Just fill the tank and empty the nugget ice. The handy scoop let’s you get ice right out of the bin anytime. Highly recommend.
I would recommend this to a friend - Cons mentioned:Cleaning
TERRIBLE ICE MAKER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE has the WORST customer service, the ice machine stopped making ice. Like a dummy somehow I overlooked buying the protection plan from Best Buy. The ice maker was still under warranty and got a huge!! run around trying to get a replacement. The customer service person I first spoke with at GE was telling me to do all these things to troubleshoot that aren’t listed in the owners manual, second person I spoke with was far more reasonable and helpful, but still had a bunch of hoops to jump through. I bought this thinking spending this amount of money it would last. Cleaning is a LONG process and needs to be done every 8-12 weeks and the machine has to sit for 18 hours. The machine is heavy!! I’m sorry I bought it!! It looks really nice, but ultimately who needs a $550 paperweight? When it was working it was great, GE knows there is a problem with this model and when you call customer service it’s bad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your Opal ice maker . Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers along with a copy of this review.
- Pros mentioned:Ice quality
Best Ice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pebble ice! We use distilled water and clean often. Still working perfectly
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks so much for taking the time to write about your awesome ice maker. We're glad to know that you are loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! Don@GEA
- Pros mentioned:Ice quality
Ice Nuggets maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought last month & amazingly the best chewable ice i ve ever tasted
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Keeps ice cold all day! We have continuous ice! Crazy how much better drinks taste with it!
I would recommend this to a friend - Pros mentioned:Ice quality
Great Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order this item online and received it quick. This is a great ice machine, makes the best ice ever and you never run out.
I would recommend this to a friend - Pros mentioned:Ice quality
Makes the GOOD ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy bagged ice again!! This makes the good ice in the convenience of your own home! I am so happy I finally was able to purchase this!
I would recommend this to a friend - Pros mentioned:Ice quality
A++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. makes ice and taste better than the mcdonalds coke!
I would recommend this to a friend - Pros mentioned:Ice quality
New habit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have! It makes ice constantly. I also enjoy chewing ice now.
I would recommend this to a friend - Pros mentioned:Ice quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised so far. Fast and dependable. Easy to clean
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is like going to sonic and getting ice, keeps ice frozen so easy to hook up should of got one a long time ago.
I would recommend this to a friend - Pros mentioned:Ice quality
Good icemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the perfect ice very quickly large capacity. Wi-Fi connectivity is a nice feature.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - we appreciate you taking the time to write a review. It’s great to learn that you’re loving the large capacity of your new ice maker and that the connected features are just what you were looking for. Making perfect ice every time is what we strive for with our Opal Ice Makers and we’re confident you’ll be enjoying that great nugget ice for years to come. Have a wonderful day! Lauren@GEA
- Pros mentioned:Ice quality
Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nice and chewable ice seems to last longer than ice from the freezer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - The nugget ice is definitely a nice treat. Thanks for sharing your feedback. Take care! - Don@GEA
- Pros mentioned:Ice quality
Best ice machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ice machine! Makes ice pretty fast and does the small nugget size which is easy to crunch on!
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing nugget ice maker, so worth it. Would definitely buy again.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, shipping, and product. The ice is perfect!!
I would recommend this to a friend