Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
Best ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance I’ve ever bought! Our whole family uses it daily.
I would recommend this to a friendTakes too long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice chips are great...after waiting for an hour for the ice tank to fill. Haven't tried the blue tooth feature, but definitely got to impatient on this ice machine. The water tank will be full but says "empty" and takes too long for it to fill up with ice. I would put the ice in a bag or container in the freezer but didn't like how it'll all stick together.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to share your review. We’re glad to hear that you’re loving the delicious nugget ice your Opal is making, although we appreciate your feedback on the ice production time. We recommend pairing your ice maker with the SmartHQ app to monitor device status and schedule fresh ice. Plus, you’ll receive automatic software updates that include the latest ice maker features and access voice control capabilities through Alexa and Google. -- Regarding the “empty” tank issue, we recommend searching for the article titled “Opal Ice Maker - Not Making Ice, Water Well is Full (Models with no Round Button on the Front)” on our GE Appliances website in the Support section. This article provides several troubleshooting tips that are sure to help resolve this issue. We hope this is insightful and please feel free to reach out anytime if there is anything we can assist with. Warm regards. Lauren@GEAppliances
Family Loves I’ve Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family loves it. Holds ice well and it keeps up with the family for 4.
I would recommend this to a friendGE Profile
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for parties. Love the bluetooth connection.
I would recommend this to a friendGreat countertop ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great countertop ice maker. Highly recommend to purchase.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love coming home to “the good ice”. Just like sonic ice.
I would recommend this to a friend- Cons mentioned:Reliability
Buyer beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this purchase until it stopped working. I'm regretting not paying attention to the many dissatisfied reviewers online. You are warned: yes, it could happen to you. After 16 months my $600 purchase became a 40 pound paper weight. Pay for the extended warranty if you wind up buying this. Looks like you'll use it. ☹️
No, I would not recommend this to a friend Teresa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly reccommend this ice maker to anyone, easy to set up
I would recommend this to a friendGreat Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice maker! Very quiet compared to others.
I would recommend this to a friendGreat Ice Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I love it! I love it! I love it! I love it! I love it!
I would recommend this to a friendFlavorful Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this product! Recommending to all my friends.
I would recommend this to a friendNugget Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dreams of nugget ice at home have come true! I love my ice maker!
I would recommend this to a friendSo in love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my new ice maker it self clean I will never run out now.
I would recommend this to a friendExpensive but definitely worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Its a bit expensive but definitely worth it.
I would recommend this to a friend3/5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps making a squeaking noise and not producing ice. Contacted support and not much was done, & problems was not solved.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your feedback. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@GEA
Branch family opal ice manchin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Would highly recommend the opal ice machine.
I would recommend this to a friend- Cons mentioned:Noise level, Reliability
GE Profile - Opal Ice Maker, side tank
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brokedown within the first year. Made terrible noise. DO NOT BUY!!
No, I would not recommend this to a friend Good for awhile
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought in July 2021 and worked great for about 2 years and then started leaking out of the bottom. Took us a while to notice, but apparently was running down the wall and into the cabinet below that we have now discovered. Took off the sides to see what was happening when running and water leaking from multiple points internally. No solution as it is out of warranty
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We're awfully sorry to hear that you've had these issues with your ice maker and that it has now stopped working. We understand how disappointing this must be. We'd like to help! Kindly reach out to us on social media so we can gather some additional information. We look forward to speaking with you soon. -Kacie@GEAppliances
Nugget Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. So much quieter than other ones.
I would recommend this to a friendIce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little early to rate but so far been enjoyed by the whole family .
I would recommend this to a friend