Customer Ratings & Reviews

I love this ice maker! The quality of the ice itself is amazing! I would rate it a 5 star, but sometimes the ice doesn't make when you refill, and it's kind of a pain cleaning out the tubes (they can get moldy if ice isn't circulating).

First experienced this wonder at a friends house. They had the original Opal and it was a good product that produced ice fairly quickly. The next week our refrigerator stopped making ice so I decided to purchase the Opal 2.0 since it's black stainless steel matches all of our other appliances. We're now 7 months in and I could not be happier. In our household there are only two adults, but everything that isn't hot tea or coffee requires ice for us. We both drink more water than I think we should and this thing keeps up just fine. I will note that when you first get it, even after cleaning you might want to dump a few extra loads of ice as they tasted a little different. However after that, even with cleaning's the ice has been great...and even though they are smaller in size they last way longer than I expected.

Easy to use. LOVE the ice it makes. Noise is not that bothersome.

My family loves the ice that comes out of this machine. The ice stays frozen and doesn't melt. So far no issues, and it is very easy to operate and well designed. This machine was so expensive though I got the 4 year extended warranty just in case there is a problem in the future.

My wife loves crushed ice but our refrigerator only makes cubes. I’ve only had this for a couple of weeks but it works great and makes ice really quickly. This unit comes with the side tank which typically lasts 3 or 4 days before a refill is required.

I purchased this ice maker because we always had issues running out of ice. We are a family of four and use a lot of ice with our drinks and the ice maker in the fridge could never keep up. My wife had seen the Tik Tok videos and had mentioned she wanted one so I broke down and bought one without doing any research, wish I had looked into it better. The good: it makes ice fast, it takes about 15 minutes to make a full bin. It makes nugget ice, which my wife and the kids like It looks pretty good on the counter The bad: it has to be cleaned quite often, usually in my house about every two and a half weeks. Cleaning it involves leaving the machine with vinegar for 18 hours, which means you spend a day and a half without being able to use it. GE states that depending on where you live cleaning has to be done about every two weeks to once a month. The ice bin is not refrigerated so at night when not in use ice melts which means when you wake up in the morning about a third of the ice has melted. Cleaning involves using a bit more than a half a gallon of vinegar and lots of water to rinse out, this thing can get expensive to clean. Overall if I had to do it again I would do more research. I can’t believe all the ice nuggets maker in the market have such a tedious cleaning process. I have also seen other brands which are much cheaper so I’m not sure the difference but this machine is not cheap and neither is the upkeep. Before you buy this thing make sure you are ok with the cleaning process.

Makes very good chewy ice. Expected a little more for the purchase price but it does what it’s supposed to.

Now this thing isn’t small, or a necessity, and quite expensive. But for a splurge I’m so glad I bought it. Makes the best ice you’ll ever have. Just like Sonic. A little high maint as it needs cleaned about once a week, we use our reverse osmosis water in it, I wouldn’t use straight tap water as the minerals will really dirty it up.

if you love to chew ice..love ice in your drinks or smoothies then this is an amazing ice machine..my husband didnt understand the difference in ice especially when he saw the price tag on this..but he uses this as much if not more then me. refills so quick..so easy to use..we LOVE this machine and dont ever use our crushed ice maker in our fridge anymore.

We purchased this for a basement game room. It has become the primary ice supplier for the whole home. Easy to clean, just follow the instructions. Makes ice fast! Everybody calls it the Fancy Ice machine - it might even be responsible for keeping us a little extra hydrated. It is expensive, but it's been reliable and done everything it's claimed to do.

This was a gift. My daughter’s family loves it. Quickly makes ice. Just the right size. Fits nicely under the cabinets. Just in time for summer!

Great ice maker if you like the same little cube it is an ice maker for you. But there no function to change to make different cubes. But it is a little pricey.

I own a HVAC company, and I understand how ice machines work, so this is great for me, but could be problematic for a normal person. It is loud, but its ok if you have a spacious kitchen. I feel that filling the tank could be a little easier, though I also have found the dispensing nozzle of the tank gets a build up, after only a few fill ups. I use RO water, bought from Krogers. The parts are easy enough to disassemble and clean, so I can't really complain there. Just don't buy this for grandma, I don't think she would like it as much as you would think.

Enjoying this so much we ordered another one (off a different site) for a different house. Unfortunately the second one ended up being an earlier model which doesn’t work as well. Definitely recommend the 2.0. It makes great ice and does it pretty fast. It’s a little pricey but worth it.

Purchased this as an alternative to remodeling a cabinet to accommodate a larger ice maker and have been more than pleasantly surprised. This little machine is relatively quiet, no mess and makes enough of the best kind of ice that my family loves!! Fits perfectly under the cabinet and all I have to do is watch when the water container needs to be refilled!!

I had to get my mom this for her birthday after she fell in love with ours. It is a great investment for nugget ice lovers. I still have to admit the price is very steep.

I struggled with choosing a rating because the ice is AMAZING. However the product itself leaves a lot to be desired. For the amount you pay for these, they should last longer. Luckily I paid for the extended warranty because I am now having issues with my FOURTH unit. Best Buy handles it flawlessly, but you really shouldn't have to do so much work to get these to function properly. GE needs to get it together or lower the price on these to make them disposable. Do NOT skip the Best Buy warranty!!!

This is the best purchase I have made in a long time! It makes ice quickly. It is super easy to use and clean as well. I couldn't be happier and I am not sure how I have lived without this! LOVE LOVE LOVE IT!!!!

I was looking for a nugget ice maker. The does the job, but it has some issues. You have to constantly have to clean it. At times, it also make a loud squeaky noise.

This thing is awesome. It makes a lot of ice fast. I love crusted ice and this is the small nugget ice that makes your cold drinks taste the best. Thinking of buying a second one. The only con is it makes a loud groaning noice accessionally.