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Customer reviews

Rating 4.4 out of 5 stars with 3783 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,783 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item!! my fridge stopped making ice. i’ve had this product for a while and i use it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice maker - Little Cumbersome Cleaning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ice machine, but the descaling process is a little cumbersome. Also, the light inside faded out/burntout after a couple of month. Machine works as intended though.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Way better than the original Firstbuild!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is a dream come true. It doesn't leak. It has an easy keep full method, and the ice is wonderful! It is quiet and can keep up with my husband who is an ice junky. It is so much better than the original firstbuild model we had--it did last over 4 years even with its design flaws--I am hoping this pretty model lasts just as long.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best crushed ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is the greatest. Makes ice pretty quickly and up to 38lbs a day. I put it in bags and freeze it so there is always done in hand.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying the ice maker and its quick production! It's great to know you always have plenty of ice on hand—thanks for sharing your experience! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love Nugget Ice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the ice from Sonic then you will love this thing. Its used so much my only gripe is I wish the water container was a lot bigger. Yes its a little pricey but having non stop nugget ice day in and day out is nice. It produces enough ice to even keep up with get togethers as long as you keep the water container full.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ice maker. I personally have had no issues but we had one at work that broke pretty quickly due to the harder water line. If you have soft water though and refill the tank this thing is perfect. Thinking about getting a second for the other house its so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice machine ever. When family members come over to visit they always say yes to a glass of ice tea because they want the ice. Sometimes I fill a cup full of ice and add Tajin, it makes a great snack. You won’t regret the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. A little squealy sometimes, but we keep it back in the laundry room so we don't notice it much. I think 4.28 stars would be more appropriate, but it wasn't an option.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice machine! makes ice quickly. i think the tank (where the ice is kept) may need to stay colder. i think overnight it melts a little because when i wake up it is making ice when we have not used any ice. But other than that i love my ice machine!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Had to return after 4 months of use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wanting a nugget icemaker for years, I finally caved and bought this model thinking the high price would equate to great quality. Sadly that wasn’t so. When the new ice is fresh, it’s good. But the storage compartment isn’t insulated well enough to keep it in that shape for long. The ice melts together and becomes quite watery. I was willing to overlook this shortcoming until the noise started. After four months of using this icemaker it started making an excruciatingly loud noise. Completely unbearable, made me want to gouge my eardrums. Returned for a store credit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GoodIce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for about 3 weeks and its great. I mean the fridge that makes ice like this would be better but that's not in my budget. The ice is soft and crunchy. It also is good for making fruit smoothies, frozen daquiris and frozen margaritas.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Small nuggets of ice. Perfect size to fit for the counter space in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    great little ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes ice faster than a new york second. the unit is easy to operate and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is the best! We absolutely love this machine! You never have to worry about running out of ice and you never have to worry about making ice yourself!!! This machine makes you want to have a drink with ice, it’s a total must have in your home! Throw away the ice trays!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your icemaker. Your review means a lot to us and we hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine. I have nothing but good things to say. I recommend it to everyone i know. I even have family who ask for a cup of ice before i come over.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Opal ice is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our Opal 2.0 a month or so ago, and have loved it. Truth be told... we purchased one of the original Opals when it was a Kickstarter project, and had it plugged in, making ice, every day for 6 years. What happened to it? I think our hard water killed it. Why buy another one? Opal ice is just.that.great! Spendy? Perhaps... but it's great ice, and great to have all.the.time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our Samsung refrigerators ice maker died, we needed something for our family of 5 and often family gatherings and this has provided just that. We originally bought a smaller ice maker but it never kept up with our family needs. We are able to fill 3 32oz hydroflask bottles in the morning when the kids are off to school. Makes the best crunchy ice. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Almost good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice is great , simple to set up and use. Unfortunately it makes a loud noise after a few weeks of running it. Get the protection plan .

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to contact us with your feedback. We always strive to providing solutions as well as quality products for our customers. We will include here for your refrence normal sounds that would come from your icemaker on page 14 here-https://content.syndigo.com/asset/6156244d-7fe1-4d30-bf7b-ce7ecd405b25/original.pdf
      If you find that its not making a normal sound you can contact our support line here- 866-907-6718. Let us know if you need anything else. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    MH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This creates very nice ice. The cleaning process is definitely a project. I think if it was a closed system and had ice dispensing instead of everyone scooping it would be more hygienic.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your feedback. Your comments about the design are greatly appreciated as we always looking for ways to make things even better. Enjoy your ice!- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    The best ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the office Easy to set up The ice is great Higghest recommendation

    I would recommend this to a friend