Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Soo Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have one of these, liked it so much that I bought one for my son and his family. Efficient and easy to use. Great chewable ice cubes.
I would recommend this to a friend - Pros mentioned:Size
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase! My water line for my fridge was across the kitchen so instead of running it through the entire kitchen and making a mess, I decided to get this and it has been great. Friends also call out the "sonic" ice they get to have when they are over. Also doesn't take up a lot of room.
I would recommend this to a friend - Pros mentioned:Ease of use
Must have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know what i would do without this. Its perfect ice for my drinks since its been over 100 degrees for three weeks. Its easy to use and love that i can set a schedule to have ice freshly made when I get home.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife that likes to chew on ice all day long and she can’t get enough!
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Makes ice fast and is quiet!! I am pleased with this one!!!
I would recommend this to a friend - Pros mentioned:Ice quality
Chewy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine! The ice is soft and crunchy, and it came at the perfect time with this heat wave! Live without it!
No, I would not recommend this to a friend - Cons mentioned:Noise level
Wouldn’t work with water filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first few days was working well but after the filter was attached the machine started would act like there was no water in the side tank or main tank within one week. The machine was making very strong squealing noise. I liked when it worked for the few days but did not have a great experience. Returned rather than exchange. Also arrived damaged right out of the box from delivery.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for sharing your experience with us! We’re so sorry to hear about these issues you’ve had with your old refrigerator, and we’re glad that you were able to return the defective unit. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience or frustration this refrigerator has given you. We hope that there will be an opportunity in the future to regain your trust in our brand. Should you ever need assistance, please know that you can always reach out to us. All the best – Matthew@GEA
- Pros mentioned:Ice quality
Nugget ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product . I absolutely love it . It takes about 20 minutes for the first initial ice. The only con I see is sometimes my tank won’t use the side tank .
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, and thanks for reviewing – we’re so glad you’re loving your Opal! We do regret that you’re not always able to use the side tank, and we know this must be concerning. If the side tank is installed but water won’t flow from it to the icemaker, there may be an air bubble in the line. You might want to check that the hoses are connected properly and lying flat. You can adjust the tubes by lifting the tank from the icemaker and raising it 4 to 5 inches until water starts to flow, then putting the tank back in position. We hope this resolves the issue for you. If necessary you can also reach out to Opal Support at 1-866-907-6718; those specialists would be happy to assist. We’re always available if you have any other concerns, and we’re confident the Opal will continue to serve your needs well for years to come. All the best! -Sarah@GEAs
- Pros mentioned:Ease of use, Ice quality
Wish I had bought it sooner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the unit. Makes ice quickly and is easy to maintain.
I would recommend this to a friend - Cons mentioned:Cleaning
Love it, no regrets for an expensive ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. I accidentally ordered the version 1.0 prior from a different site, where they didn't carry this current version. This one is quieter than the earlier. The cleaning mode is visible on the front instead of a switch on the back, which I also found nice. The recommended weekly cleaning is tedious, but overall worth it. I love this thing!
I would recommend this to a friend - Pros mentioned:Ice quality
Cost more but it’s worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried less expensive nugget makers but you get what you pay for. Profile 2.0 is much quieter better built better softer chewable ice than the rest. Don’t waste your money on other models
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
New Owner of ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the perfect chewable ice and it's easy to use.
I would recommend this to a friend - Pros mentioned:Ice quality
Best adult money purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may have spent a good amount of money on this I’ve maker but it’s cheaper than going to sonic and purchasing ice from them. Myself and my family absolutely love this ice maker and would definitely recommend!!!!
I would recommend this to a friend - Cons mentioned:Noise level
The spousal unit approves :-)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my soft sonic style ice worshiping wife. Over all we enjoy this unit. It's quieter than I expected even though I wish it was just a little bit quieter. Also I wish that the refill tank was top fill, but other than those things we love this ice maker.
I would recommend this to a friend - Pros mentioned:Ice quality
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Just like Sonic ice and it’s everything and more that you could want in a ice maker. I did buy mine as an open box. It was just like new. The only that I would suggest, is to ask for the paperwork that comes in a new box item. Because I got zero paperwork.
I would recommend this to a friend - Pros mentioned:Ease of use
Best ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice it makes and easy to clean and maintain.
I would recommend this to a friend - Pros mentioned:Ice quality
The best ice nuggets.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had it a month yet but so far we love it. The price seems excessive, which is why I gave it 4 stars. I bought it as a Christmas/birthday gift.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our ice machine for our fridge broke and we debated if we should get a new one or spend the money on thr machine. We are believers and love this thing. Makea great ice and really works efficiently. Highly recommend
I would recommend this to a friend - Pros mentioned:Ice quality
Love Our Nugget Ice Maker!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this ice maker, the ice pellets are the perfect size for all of our beverages. We are a family of 7 and the machine easily keeps up with our ice needs. Highly recommend and well worth the money!
I would recommend this to a friend - Cons mentioned:Noise level
Pretty good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product overall. Only gripe is it is pretty loud when making ice. But there are ways to avoid by only running at certain times and/or storing some of the ice in your freezer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your feedback. We appreciate feedback whether good or bad because it helps us in what needs to change or whats working good for our future builds, so we appreciate it. We do hope that minus the noise, that you do continue to enjoy using this unit and that it keeps providing you with that great nugget ice for many years! If there is anything else we can help with, please let us know. All the best! Dianna@GEA