Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Always have ice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Sanitize once a week. Clean once a month. Always have crush like ice. Always. Yes, it's worth it.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Reliability
GE Profile - Opal 2.0 Ice Maker - Massive Failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile - Opal 2.0 Portable Ice Maker turned out to be a huge fail for reliability. Product made ice efficiently and consistently. However, cleaning the ice maker per the instructions and on a regular schedule every two weeks made no difference! The GE Profile - Opal 2.0 Portable Ice Maker died and would no longer make ice a few days after the 1 year warranty expired! GE Profile has been hailed as a more reliable product line and worth the money. After the experience with the GE Profile Opal 2.0 Ice Maker at $500 and a GE Profile refrigerator at over $4,300 where the ice maker failed just over a year after purchase I would have to disagree. These products are no longer reliable, and I would not recommend GE Profile products to anyone!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We sincerely apologize for the frustration you've experienced with your ice maker. We understand the importance of reliable appliances, and we're here to assist you. To address the issue you're facing, we recommend reaching out to Opal Support directly. Please contact them at 1-866-907-6718 to discuss the concerns you've raised about the reliability and performance of your ice maker. We value your feedback, and your experience is not reflective of the standard we aim to uphold. Thank you for bringing this to our attention, and we appreciate your understanding as we work towards a resolution. -Kacie@GEAppliances
- Pros mentioned:Ice quality
GE ICE MAKER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ice maker is great. I purchased it for my brother as a birthday gift. He luvs it.
I would recommend this to a friendBrand response from GE Answers
Posted .The Profile Opal is a fabulous gift idea. We're glad your brother is enjoying his new ice maker.
- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this icemaker. We are a family of 6 and it can keep up with enough ice all day for us. It's the perfect size ice and is really fast at making ice when it gets low
I would recommend this to a friend - Pros mentioned:Ice quality
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best ice machine I’ve ever used. The ice is soft and love the Bluetooth feature. I actually have bought two of these that’s how much I love it!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the ice maker for a few weeks now and it is working like a charm. I have a First Build design that was used when I got it. It never quite worked right, and was kind of loud. This 2.0 model is great. Always have a good supply of the pellet ice. Totally satisfied
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our ice maker!! It’s awesome! We are addicted to the ice, it’s so good!! Ready for summer!
I would recommend this to a friend - Pros mentioned:Ice quality
Extra water tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is fantastic when the machine is finally working. I had to return my 1st one because the extra water tank wouldn't refill. I returned the ice machine and Best Buy gave me a different one without the tank. This one works better but I refill it which can be a pain. I was told they are moving away from the refill tank. Not sure if this is actually accurate info. We do love the ice ... my advice is to purchase the warranty and keep replacing as needed. It's kind of a hassle.
I would recommend this to a friend - Pros mentioned:Size
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice output despite the compact size, and it’s modern look fits well on our countertop.
I would recommend this to a friend - Pros mentioned:Ice quality
You need this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Now that we have it we can’t imagine not having it. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Ice quality
Crushed Ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! My wife and kids are addicted to crushed ice and use it all the time. Would highly recommend using distilled water, prevents break downs. We have used ours constantly for the last 16 months without a hitch.
I would recommend this to a friend - Pros mentioned:Ice quality
For the pregnant lady
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knocked up my wife and she’s having a hard time with food and drinks. So we got this so she could get some fluids down. She Loves it! Ice is ready in 20min whatever you don’t use melts back into the reservoir and is made back into ice. Even the kids are enjoying it
I would recommend this to a friend - Pros mentioned:Ice quality
#1 ICE MAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This I’ve maker is amazing!! Set up was easy but the best part is the ICE. It constantly makes ice so we never run out and we are a family of 5. I love having spring water pellet ice. Every drinks is awesome now! This is definitely one of the best purchases I have made.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice like Sonics’! My kids love this ice. It does seem to rum constantly.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear that your family is loving the ice. We understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEA
- Pros mentioned:Ice quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok So I returned this item. It was bough as a gift. The ice was good and it does last a while compared to traditional ice but the amount of money for the ice maker which doesn't even keep the ice cold cannot do it. Gave it 5 stars cause it works as intended just not for me.
I would recommend this to a friend - Pros mentioned:Ice quality
GE profile portable ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker has the best ice and makes it fast.
I would recommend this to a friend - Pros mentioned:Ice quality
Opal 2 ice maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice ever! Was a little worried about making this purchase after reading some of the reviews. But, we haven’t had any issues with our machine and we LOVE the bigger ice.
I would recommend this to a friend Ice Ice Baby
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces tons of ice! This is probably the best ice machine I have seen/ and used.
I would recommend this to a friend- Pros mentioned:Ice quality
Amazing ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this ice maker perfect for coffee or to have in ur glass of water or soda i also love thst u can adjust and control settings woth the apl with the app
I would recommend this to a friend - Pros mentioned:Ice quality
One of a kind
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the mini cube ice. Being in hawaii we really miss Sonics as their ice is the best and this ice maker machine remind me of it. The crunch of the ice is satifying
I would recommend this to a friend