Customer Ratings & Reviews
- Model:
- NS-MLA621MG
- SKU:
- 6410862
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the durability and practical cable length of the 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack). The product is also praised for its reasonable price. However, some customers feel that the product should adopt a more modern USB Type-C connection.
This summary was generated by AI based on customer reviews.
Looks good, doesn’t last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The longest cable stopped working in less than a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike,
Thank you for your feedback on the Insignia™ Lightning to USB Braided Charge-and-Sync Cables. We're sorry to hear that the longest cable stopped working so quickly. This is not the experience we want for our customers. Please reach out to our customer support team so we can assist you with a solution. Patricia | Insignia Support
Don’t buy. Only Worked 7 1/2 months.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on May 30, 2023 and it is already not working. I’ve tried multiple plugs and it doesn’t work anywhere. Total waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AliciaB!
Thank you very much for taking the time to review our Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable - Moon Gray. I know that this could be an unfortunate situation that it only worked for 7 1/2 months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
For more information about your product please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad chargers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only charged one of two iPhones. I will not purchase again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Lightning to USB Braided Charge-and-Sync Cables (3 Pack). I am sorry to read these cables are not working properly for your purpose.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 2 months since I purchased these and the longest cable no longer charges. It’s just outside Best Buy’s return window. Save your money and buy something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Lightning to USB Braided Charge-and-Sync Cables. We’re sorry to hear about the issue with the longest cable no longer charging. Your feedback is important to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-6-10-lightning-to-usb-braided-charge-and-sync-cables-3-pack-moon-gray/6410918.p?skuId=6410918
Car charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this product. It constantly gets tired up in knots
No, I would not recommend this to a friendbroke after three weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for three weeks the end of one of the chargers came out when I was unplugging from my Ipad. I had to use a pair of tweezers to remove it from Ipad charging port.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi reader,
We're sorry for your experience, please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Don’t purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gets a short in it very easily I wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that you are having issues with the cable. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Donot recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnot work as intended. I will not recommend. Very lose cable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia 6' USB-A to Lightning Charge-and-Sync Cable. We value your input and appreciate you highlighting your experience with the cable fit. Your insights are important to us as we aim to improve our products and ensure a better experience for our customers. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410862.p?skuId=6410862
Floor clerk gave me wrong item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the tech at the store for help finding usb c to lightning adapters and he gave me these. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JacobP,
Thank you for writing a review about our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for about 2 weeks. There are 2 being used at the moment and 1 already isn’t charging right. I have to play with the end for a bit for it to charge any device. As if it was already used and abused. And it wasn’t even cheap either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for reaching me back! We understand how disheartening is when a product stops working. Please allow us to assist you further! Feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Worst Best Buy ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is trash at this location. This Best Buy is the worst one ever
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StephanieD! I am truly sorry to hear about your negative experience with our customer service at this location. It is disheartening to learn that your visit was less than satisfactory, and I can understand how frustrating that must have been for you. Please know that this is an isolated issue, and we will make note of your feedback to ensure that we improve our services for all customers going forward. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We apologize for any inconvenience this may have caused and are committed to addressing this issue to provide a better experience for you and others in the future.
JC | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410862.p?skuId=6410862
Wish I could give it zero stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable stopped work after a week. No matter what power source you plug this cable does not charge an iPhone. Of course I already threw away the receipt and packaging. This is worst insigna product I have ever owned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 6' Lightning to USB Charge-and-Sync Cable. I understand it stopped working and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Poor quality cable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor cable construction. The connectors broke in less than 40 days. Will not recommend this brand to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 4' / 6' / 10' Lightning to USB Braided Charge-and-Sync Cables (3 Pack) - Moon Gray has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Does NOT work with iPhones!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work with iPhone like it says it does! Three people in the family all have different iPhones and it does not work with any of them. Tried all different usb plugs. Will return for sure!!
No, I would not recommend this to a friendDon’t buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d give it 0 stars if I could. It’s hit or miss if it’ll charge my phone. Sometimes it’ll stop charging in the middle of the night.
No, I would not recommend this to a friendProduct review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get a month use of this product before it stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Aaliyah,
Thank you for taking the time to leave a review of our Insignia™ - 6' USB-A to Lightning Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
WORST THING EVER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO STARS…….IT BROKE AT THE TIP WHERE YOU INSERT INTO YOUR APPLE DEVICE FOR CHARGING…..LUCKY IT DIDN’T BREAK INSIDE MY IPAD.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Hard to charge...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sync Cable will not charge my phone unless I remove the cover. I will not recommend.
No, I would not recommend this to a friendItem new but not working what so ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT RECOMMEND this product! None of the cords I bought works! So very much disappointed!!! I’ll it 0(zero) stars but I have click on 1 star or else it won’t let me continued.
No, I would not recommend this to a friendI dont recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t last long at all. Two cable stopped working out of nowhere after about three weeks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RodrigoM,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support