Customer Ratings & Reviews
- Model:
- NS-MLC1021MG
- SKU:
- 6410925
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cable length
Look Elsewhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked well for a couple weeks before it started having issues. The length was convenient, but this lasted as long as a cheap charger from amazon. Will be returning.
No, I would not recommend this to a friend Buy Apple instead
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year this cable no longer works properly. It initially shows that it is charging but if left over hours the item isn’t charged. Being aware of this I have plugged and unplugged from both the lightning and the USB-C ends. Sometimes it takes 2 to 3 tries to get the cable to work properly. Unreliable!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DaisyNaples,
Your feedback about this product is helpful so we can continue to improve the quality of this product and its efficiency. If you need further assistance, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On day 2 the cable started having connectivity issues. The issue that normally happens with older cheap cables where it only charges at certain angles. However it does charge fast when it’s working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 10' Lightning to USB-C Charge-and-Sync Cable, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord is way too thick and bulky. Returned it. I would not recommend it unless you want a big bulky cord. Why do you have to write 50 Characters. My review didn’t need 50 Characters. Thank you. Very much. How more do I need to write. LOL
No, I would not recommend this to a friendStopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working great and then It stopped working after 3 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BellF, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products
Wire too large and stiff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had seen it out of the box. The wire is nearly big enough to run a welder! No idea why. Stiff and unmanageable.
No, I would not recommend this to a friend- Pros mentioned:Price
Broke and could not get another
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price as compared to Apple. It quit working after a week. Took it back to exchange but they were out of them so I ended up going reluctantly for the apple brand.
No, I would not recommend this to a friend Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives a “moisture detected can’t charge” message more than it charges, never had that with the original cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review. We're sorry to hear that the Insignia™ 6' USB-C to Lightning Charge-and-Sync Cable has been giving a "moisture detected" message and not charging properly. Your feedback is important to us, and we'll look into this issue. If you need assistance or have any questions, please feel free to reach out. Ivy | Insignia Support
- Pros mentioned:Durability
cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered one cable, worked great. Ordered a second one and that one did not work at all. Had to return.
No, I would not recommend this to a friend Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked brand new. To it out of the package and never worked. Tried different outlets and power blocks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Becks,
Thank you for taking the time out of your busy schedule to leave a review of the 10' lighting cable. I am sorry to read that the unit has not worked. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cable length
Cord is too stiff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The length is great but the stiffness of the cord doesn’t allow for the charging piece to stay in unless the cord is laying flat on something.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't need it, the iPad was obsolete and i took it to Best Buy for recycling,.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ishap,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
The price is low because it’s a bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable stopped working after less than 3 months of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the cable stopped working so soon after purchase. That’s certainly not the durability we aim to provide, and we understand how disappointing that can be. Your comments are important to us and will be shared with our product team for further evaluation.
Keith | Insignia Support
USB c car play cord.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a month. Never removed it from my car, but around a month in a half or so in, it started shorting out and doesn’t keep a constant connection.
No, I would not recommend this to a friendNot as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT a lightening cable. My iPhone was at 20% when i first plugged it in. After 15 minutes, my iPhone power increased to 22%. I then plugged my iPhone into my usual lightening cable and in less than 5 minutes, my iPhone power was 50%. I will be returning this for a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 10' USB-C to Lightning Charge-and-Sync Cable. We appreciate your feedback, as it helps us understand how our products are performing and informs future improvements. Your insights are essential to us, and we value your involvement in our community. Thank you for reaching out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-usb-c-to-lightning-charge-and-sync-cable-moon-gray/6410925.p?skuId=6410925
Not suggested for CarPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable is probably good for charging but when I used it for Apple CarPlay, it would intermittently disconnect or not connnect at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Markoww,
Thanks for taking the time and effort to leave a review our Insignia™ - 4’ Lightning to USB-C Charge-and-Sync Cable - Moon Gray. We apologize that our product did not work as what you have expected. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Bad QC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second charger from insignia, this one was broken out of the box, randomly not charging or stopping in certain positions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your experience with our Insignia™ USB-C to Lightning Charge-and-Sync Cable. We sincerely apologize for the inconvenience you’ve encountered with the product, especially as it's the second cable you've received with issues.
Quality control is a priority for us, and it is disappointing to hear that we fell short in your case. Your feedback is invaluable, and we will investigate this matter further to ensure that we address any potential issues in our manufacturing process.
In the meantime, we would like to make this right for you. Please consider reaching out to our customer service team directly, as they can assist you with a replacement or refund for the defective cable. You can find the contact information on our website.
Thank you for your understanding and for giving us the opportunity to improve. We appreciate your support and hope to restore your faith in our products.
Dead on arrival
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOA did not work after purchased, I purchased this with a usb c wall adapter from insignia as well.
No, I would not recommend this to a friendBad charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went out on me before month end cheap made sorry
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MelanieB,
We apologize for your experience with this cable. Hearing your feedback is important to us so we can continue to improve its quality. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Don’t buy this cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible cable !!! After 3 days it did not work unfortunately I threw the receipt ,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6' Lightning to USB-C Charge-and-Sync Cable! We know how frustrating is that your unit having an issues. We would love to check this situation further with you! Please feel free to contact us at the link below to get
assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us