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Customer Ratings & Reviews

$16.99

Customer reviews

Rating 4.6 out of 5 stars with 2629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 4’ USB-C to Lightning Charge-and-Sync Cable for its durability and ideal cable length, making it suitable for various settings. The cable's affordability is also appreciated, offering good quality at a reasonable price. Additionally, its USB-C connectivity is a valued feature for connecting iPhones to USB-C devices. Some customers have noted the cable does not cause the phone to heat up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,629 reviews
  • Rated 1 out of 5 stars

    Service sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never answered the phone. I was on hold for 45 minutes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The charger is a NO GO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is useless it stopped working on my iPhone after using it for 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 2 weeks. I cannot recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 2 days. Had to exchange for the Apple brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dawn,

      Thank you for taking the time to review our Insignia™ - 6' Lightning to USB-C Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use since it only lasted for about 2 days and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire was DOA. Have to return it and get something without the Insignia brand on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cord less

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to repurchase a different cord because this one went out in a months times.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Vern,

      Thank you for taking the time to review our 4' Lightning to USB-C Charge-and-Sync Cable. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely used, no longer delivering a charge. The cable looked nice though.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JayJ!

      Thank you for sharing your experience with our Lightning to USB-C Charge-and-Sync Cable! We know how annoying is when a product does not last as long as expected. Please allow us to assist you further by contacting us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Super trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just decided to no longer work I think I got one use out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for data sinking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not sink the data to my phone, which is why I purchased it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the charge-and-sync cable. I am sorry to read that you are having issues sync your data. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted for a week and it stopped working. Do not buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Estela!

      Thank you for taking the time to review our 6' Lightning to USB-C Charge-and-Sync Cable, I'm really sorry to read you're having this experience with one of our products, I would kindly ask you to contact us using the link below, we'll be more than happy to further assist you and help you address this situation:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work, so I returned it. You get what you pay for sometimes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defect manufactured item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work after 3 weeks of using, not sure can return anymore

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the charger only worked for 3 weeks. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after the first day. I still need a charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 weeks and doesn’t charge anymore. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the 10' Lightning to USB-C Charge-and-Sync Cable. I am sorry to read that you are having power issues with your cable, please feel free to contact us at 1-877-467-4289 so we can review your warranty together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia Poor Quality - Do Not Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable already does not work after about one month's use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit is no longer charging after only a month. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it was the wrong phone charger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not that fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Apple wire it’s faster for charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Kaela's iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is very sturdy and does not make my daughters phone hot I am very pleased with my purchase, Thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear that you are pleased with the sturdiness of the USB-C to Lightning cable for your daughter's iPhone. We always aim to provide high-quality products that meet our customers' needs. If you have any other questions or need further assistance, feel free to reach out to us. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The Perfect Cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable works as indicated. Charges cell phones extremely fast and the cord is very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Does what it needs to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a charger, and it does what it needs to do. Really like this brand, and the length of it is nice. If you need a cheap charger, this is the one to get.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ - 6' USB-C to Lightning Charge-and-Sync Cable! We're glad to hear that the cable meets your needs and that you appreciate the brand and the length of the cable. Your feedback is valuable to us, and we're happy to have met your expectations. If you have any further comments or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia