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Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 10,001 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Acceptable sound for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and have pretty good battery life. I feel like you are paying for the name though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Recall this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg worse earbuds out there. My cheap 20 dollar are better than these. Took this back the next day..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped charging 21 days & will not exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Disappointing! After 21 days they stopped charging and Best Buy will do nothing!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Best buy these from amazon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can not let the great product be enjoyed because of how poorly I was treated by Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung its bad at hesdphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never like this kind of headphones and doesnt hear very well, i returned it the next day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung ear buds. Terrible shape. Sound quality was mediocre.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like personally Would not stay in my ears Not a comfortable fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds hurt my ears every-time I put them on. In fact, I was not comfortable with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 8 months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. After 8 months of light use one earbud stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, this thing is connecting and disconnected, I don’t have a time to return this thing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not stay in my ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay in my ears no matter which combination of tips and fins. Do not recommend for small ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dfdf, we apologize that this has been a less than ideal experience. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you adjust your earbuds for the best fit. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    One ear falls off easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this same day, one ear kept falling while trying it at home

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh Samsung Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not durable , it broke down, exactly in one year after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete let down

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durability is absolute trash! The left ear bud just stopped working out of nowhere.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We are really sorry about any performance issues you may be experiencing with your Galaxy Buds+, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Did not like it much after using for two weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for about of couple weeks. Connection keeps dropping. Felt audio sync issues between the buds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy SkullCandy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces keep falling. I love Samsung, but this is an absolute trash product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I apologize that this has been a less than ideal. Thanks for the feedback on your Galaxy Buds+. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Earbud Stopped working appropiately

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, one earbud started to sound lower. Now I need to find how to fix it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Badearbud. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Not easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good product one ear bud won’t charge. Will be returning. Also difficult to answer and end call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of the left ear bud sucks, you can't hear out of the left ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now was one Month, I didn't receiving this Item. Help me check what happened for my order.

    No, I would not recommend this to a friend