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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 9,791 reviews
  • Rated 5 out of 5 stars

    Glitter and Gold

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Love that the color matched my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive price an inconsistent audio performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for a short while and they were.. okay in the beginning. I was accustomed to more cheaper price point cordless earphones specifically Altec Lansing nanopods so its not like i dont know how to use them. But the issue for those was they werent made for longevity, glitched out occasionally and were generally just okay quality given their low price. So i decided to invest in some good cordless earphones and as a fan of samsung over apple products i opted for this one. Their look surprised me and were a bit confusing about how to insert into the ear since they werent very 'typically' shaped (i had to watch a youtube video just to figure it out) but it wasnt a big deal. The real issue was the performance. The pods had a lot of cool features such as synching to my samsung phone and letting me see the battery level of not just the pods themselves but also the charging case. But that feature is utterly useless when the pods stop working even when the battery is supposedly full. But that can be fixed by just continuously tapping the glitching earpod until it desides to work or straight up taking it out and rolling it between your hands. Audio phases out for no reason on both pods (a recently developed problem) and you essentially need to disconnect, plug them into their case, take them out again, AND THEN you can use them. Its a lot of very tempermental audio performance that requires you to use two hands to fix so you need to basically stop everything youre doing when it decides to fizzle out or youll be stuck listening to a crackling staticy-earbud. Now, no piece of technology is without its issues. But to have this amount of incosistency, annoying devlopments, and glitches for something that cost $100+? No. Absolutely not. I invested into this pair of earphones because i wanted the longevity and quality that a price point like that would guarentee. But honestly the $30 dollar headphones i used before preformed more consistently than these did in the short while i had them. Not worth the annoyance of constantly fixing and definitly not worth the price you pay for them. Ill definitly be retunjng and looking to buy a different set of samsung headphones, whether ill like those remains to be see but as for this model, make, and pair? Dont even bother. They work. Sometimes. But when youre paying a lot for something it shouldnt work 'sometimes' it should work, period.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LImUnOz!

      Thank you for bringing this to our attention. I see you have some concerns with your Samsung Galaxy Buds Live. We sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Moving forward, let me share this link with you on how to wear your Samsung earbuds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Another link for the touchpad commands of your earbuds:
      https://www.samsung.com/us/support/answer/ANS00078137/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144280113

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Samsung airbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great quality airbuds! Very pretty, too. I had read a lot of reviews on this product before purchasing it, so I was well aware that its noise cancelling could be better. I decided to get it anyway and I am quite satisfied. I was stunned by a superfast delivery. Thank you, BB!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love 'em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are extremely secure and comfortable in the ear. Sound quality is great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and awesome for use, high quality and easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    sdrewb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the feel the fit the sound all great Best Buy this year I am enjoying

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in my ears perfectly. It is so stylish and I even love the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them love them love them love them love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds in the market. Grest sound and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and Awesome, best earbud headphones ive purchased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks perfect, lightweight, perfect sound, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable, secure fit would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These come very handy and they have a decent quality regarding sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love em better.than any of the other they can.eout with before

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that are comfortable and hardly notice them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Love that there are noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones,sound quality great, easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great quality, great to listen too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very easy to use and comfortable to wear. They stay in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lots of features. It has long battery can use for 5 hours

    I would recommend this to a friend