Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 9,791 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the beans and they fit my ears well but sometime people can’t hear me I thinks it’s software related and shouldn’t be an issue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I would buy them again.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Gets to be a little uncomfortable after awhile. Battery doesn't last as long as stated. Sound quality is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth ever cent

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for function and fashionable for color coordination! Perfect gift for a stylish professional or college student. I love it for traveling and commuting. Great features, awesome app with timely updates.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds pro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 7 mo. Then all of a sudden they wouldn't charge anymore. Reached out to best buy. They scheduled me with a tech to fix. Then go to tech and tech says i have to reach out to samsung lol why then did you set up an appointment? Why have me come in just to tell me to reach out to samsung? I dont recommend

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha, thanks for taking the opportunity to review your Samsung Galaxy Buds Live. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. When you have the free time in your schedule, please check out the article titled, "Samsung earbuds do not turn on or charge" for more helpful information that may help you resolve what you have been experiencing with your Galaxy Buds Live. if you would like further assistance afterwards, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsing customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Too big for small ears

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit my ear properly. Falls out easy. One bud stopped working after several drops.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality earbuds for android!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt an excellent pair of earbuds. Connects and disconnects excellently. The sound can be a little bit tinny but not anything too noticeable unless you're a music guru.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Had better. The sound isn't the best but will do. The bass is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Uncomfortable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caused lots of pain and burned the inside of my ears. They look good and stay in place but not comfortable at all for everyday use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my sister. She only uses one at a time because she said it throws her equilibrium off. I love the look and color of them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to leave this feedback, Wendy! We appreciate you for choosing Samsung. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Happy wife, happy life.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use ear buds, but I got these on an amazing offer with my wife's active 2 watch and she's in love. Crazy easy to use and works with every smart device in the house! They really knocked out out of the park with these buds!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not what I thought it would be,

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: No sound proofing Low video audio call sound when talking Music quality is just okay Cuts in and out sometimes Tapping feature is slow, and requires multiple taps If you gave small ears the bean shape may not fit well Pro: Long battery life Cool shape Has its own app that hooks up to your phone after download to adjust sound, etc.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not my style

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I like my powerbeats. Very unique style but just didn't sit in my ear that well. Samsung missed with this new ear buds

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Ok quality when it works.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and charged them up immediately. Pairing was easy since I had a Galaxy phone. Sounds quality is okay but the left bud kept disconnecting, which seems to be a common problem. Also, no matter how I wore them, as soon as I put my phone in my pocket, the sound turned all digital and robotic. Returned. I'll stick with my Jabra Elite 65t's.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best ear-buds for samsung phones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to pair with my samsung s10e. My right ear-bud stopped working after dropping them on cement while skating :( .(Less than a year of use)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for listening to music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound when listening to music on my phone. Not so much for calls. Caller tells me I sound far away or muffled.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Should have gotten the Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is horrible, very low even when the volume is at it’s highest

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The active noise cancelling could be better. It still doesnt cancel out alll backgrpind noise which can be annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My JellyBean Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for myself. Always wanting a wireless in ear headphones and tried it for the first time the other day. It automatically paired to my Note 10 phone and it sounds terrific, very comfortable. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays in my ears pretty well, only problem is that the sound isn't really "that" loud. But considering regular headphones don't fit in my ear and these do, it's worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased as gift.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for wife. She likes them; however, often complains how they fit in her ear. Time will tell if they are better once she learns how to put them in her ear.

    I would recommend this to a friend