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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 9,791 reviews
  • Rated 3 out of 5 stars

    poor build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling design. Left earbud quit after less than 2 months. Very expensive disposable product. Would not recommend purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these for my girlfriend for Christmas and she absolutely LOVES them! She wears them almost everyday. She loves how she can silence or answer an incoming call by touching the side of them. Would definitely order again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow these things hit hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really debating on should I get these or not and glad I did... took me a bit to get used to putting them on but when they placed and the Dolby Atmos is on all I can think is I'm happy I didn't bother getting another Beats setup Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JUST DONT LOSE THEM

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have both to do updates. That's not a problem until you leave one in a hotel and the guy at the desk won't let you back in to retrieve it. JERK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny buds big sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial difficulty in keeping them in my ears- no fault of buds. You learn proper positioning through trial and error, but quickly. Combined with app very easy to use and great sound. Noone knows you have them in . Good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost exactly 1 year later, broken. How can i get my right bud to start working again??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty decent beans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is adequate, not dissatisfactory. The sensitivity of the touch sensors takes a moment to adjust to (Ex: Go to put hair behind ear and accidentally trigger sensor on buds). Overall great feel and comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have spent a little more and pusrched the better ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones works and sounds nice. I would recommend these to anyone trying to get good products for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Buds Live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't sound good. They are not loud at all. However, they are cool and comfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, but fittings

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound for the size. Only bad part is the buds keep slipping out of my ears with the smallest fittings. Wish it came with an even smaller tip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my 13 year old, he got them connected easily and no complaints so far after several weeks or use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does nor fit ears well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and ability to connect is great! However, it is not universal to all ear sizes. It does not sit all the way in my ear so it has, on occasion, fallen out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor connectivity to phone. Hard fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated them. Wish I had not purchased. Usually love Samsung, not these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but bad design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but shape of earbuds start to hurt my ears after a hours long listen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear buds stays put. The only thing I wish it did was to say the babes is the person calling you (if you have the name saved in your contacts) not just the number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Galaxy ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are GREAT! I bought them for the ease of use I experienced with my 1st pair. These I leave at the cottage. They're ready to go,e en after 1 week of no use or charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Galaxy Wireless Earbud phones are a great value for the cost. They seem to be well built and perform quite nicely. Highly recommend these Galaxy buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    GOOD SOUND TOO BIG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, but too big, they get out of my ear, maybe it is my ear but they are big for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GyGy,


      Thank you for getting in touch with us and loving the product despite your issue. We are saddened to hear about your recent experience with your Galaxy Buds Live, as you find them too big to fit your ears. I understand how important it is to ensure that your buds stay in place while doing your activities, to have a more suitable fit, and not worry about slipping.


      You may check this link to guide you on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another is to add Buds Sleeves for a tight fit:
      https://www.samsung.com/us/support/answer/ANS00087422/

      Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
      https://www.youtube.com/watch?v=AN8q3EqnI2g


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144444444

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping experience was great with Best Buy but, I feel as if the quality of sound was a bit better, this would deserve a 5/5.

    I would recommend this to a friend