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Customer reviews

Rating 4.4 out of 5 stars with 9791 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 9,791 reviews
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these were going to be great as they are Samsung but unfortunately I had to return them. I was unable to hear anyone and the person on the other end of the phone said I sounded like I was underwater.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung buds, what else is there to say. They work, easy to connect, and the black ones look real nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but not that nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife but she said that the shape hurt her ear and noise canceling was not as good as advertised. They were returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out the ear sometimes, because of that reason I am not sure I will recommend to a friend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless buds. I bought these as a gift for my wife and find myself using them more than her

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this ones. I've have had several Samsung headphones and these ones Mmmhhh... if I knew what I knew now, I wouldn't bought them. The battery only last for about 4 hours. The reception range is ridiculous short. The sound is not the best and it's hard to keep them in place. If you ask me, I do prefer the Galaxy Buds+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound quality. I haven't had wireless headphones before so the drawback for me is keeping track of them and keeping them charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about 3 months and never had any issue with them they work great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product, happy with my purchase, definitely recommend to friends. 2nd pair i buy for a friend as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good function and features. Had to return because they were too big for my wife’s ears, but a good product nonetheless.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds do not get loud enough no and they do not stay in my ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for Christmas. She loves them. Takes a little getting use to but finally doesn't hang up on me when adjusting them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gifts Given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift that was happily received and looks to work wonders, they like them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb sound and quality and the size tyo go along

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a charge issue and the staff was very prompt to take care of the matter, exchange them for another unit and off to the races i went !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good if it fits you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but doesn’t fit my ear unfortunately so had to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool assessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case cover and it clips to any bag im carrying at the time , makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Should have stuck with the buds pluses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but I have nothing but issues with every pair that I've had. With connection issues recharging issues battery issues should have stuck with my buds pluses. This may be a case by case situation but I'm not sure

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, GuyJ. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are wonderful but the customer service at Conyers GA Best Buy could use some improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound of is good but they did not stay in my ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. We understand how frustrating this may be for you. This link includes information on a way to improve the fit of your Galaxy Buds Live. Thank you for taking the time to leave this review. ^Kayla
      https://www.samsung.com/us/support/answer/ANS00087422/ Samsung

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these once we added cushions. With just metal in my ears they would ache after a while. But definitely happy with the purchase overall

    I would recommend this to a friend