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Customer reviews

Rating 4.4 out of 5 stars with 9792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Buds Live True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and stylish design. They also enjoy the long battery life and affordable price point. However, some users have expressed concerns about the low volume, touch controls, and inconsistent noise cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 9,792 reviews
  • Rated 1 out of 5 stars

    Not worth it at all - read my review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another truly wireless earbud bust. Only sound great at max volume. As soon as you hit the down volume button ONCE, it drops dramatically. If you wear the buds the way it instructs you to do so, you won't hear a thing. The ONLY way to get the max best sound from the buds is if you literally dig the bud into your ear canal, just short of slamming the inner drum. Dangerous. The silicone tips - small and large - that go on these things are USELESS. If you put the bud into your ear hole, the silicone tips will nowhere reach the rear of your ear. As such, you hope all the while that the buds will stay in place. Total bust. I have learned over and over again that buds are totally subjective. No two people have exact sized ears. Take a chance, and if they work for you, great. Chances are, if you are real to yourself, you will find that they are not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but the noise canceling was not as good as the apple product. I do like the color choices.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Lot of connection drops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first piece had manufacturing defect and only one earpiece worked, it had delays and lost connection a lot. Got it replaced the new one is slightly better but still keeps on getting signals dropped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds have great sound.... when they work. Every single time I turned my head to one side or the other they would cut out. I thought that it was because it was smy pocket (which shouldn't happen anyway) but even with the phone on my hand they were still cutting out. Returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre ok for the money. Just could be better. Wish they were sound proof to outside noises.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color nice case but they didn't fit i. My ear comfortablely or periods time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy bud live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely dont like the size and how it fits in my small ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed in the design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but truly uncomfortable to wear. They became very painful after 10-15 minutes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Great Ideal but needs more work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume not loud and easy to fall out of ear would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad ear design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to work okay except for they don't fit in the ear very well

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Keddy!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Galaxy Buds Live. We are so sorry that the buds don't fit well into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144161654

      Thank you for choosing Samsung!

      - Remie Samsung

  • Rated 3 out of 5 stars

    Good look, bad design for ear type

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is awesome but wasn't fit for my ear type. It used to get loose while wearing them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but still having problems in getting good sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Nice look

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so comfortable but only issue was the quality of the sound and they would lower the volume by themselves had purchased the the first ones pink did that I returned them and got black and they did the same thing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Sound - Bad Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll make this simple. It doesn't matter how good headphones sound if they keep falling out of your ear. I'm sure there is a population where these things fit perfectly and do a great job. I'm not part of that group. Otherwise they're pretty good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst of the galaxy product line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has tried most of the Galaxy Bud line of products to experience the different fits and sound signatures, I can confidently say these are by far the worst of the bunch. Mind you the fit of the earbuds is subjective as everyone has different ears and comfort levels. The issue with the fit of these is that while trying to fit them in or adjust them, I find myself hitting the sensor which is the play/pause function. If you’re the kind of person who sweats even a little, you might find these agitating as they will most likely slip or shift in your ear. The sound quality was lack luster compared to most buds that don’t have the pieces that seal your ear. I tested these for a week and just couldn’t justify the price for the sound quality and fit for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Live earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not there. Even used the app.. Bought simular Jabra and they sound better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Samsung ear buds suck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great. But sound quality is terrible cannot hear on a phone call. I thought samsung buds where supposed to be a top tier product. Should have stuck with the jlabs much better phone and media quality. Will never buy another Samsung bud again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Ericecho. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, http://www.samsung.com/us/support/troubleshooting/TSG01111323/, with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla Samsung

  • Rated 3 out of 5 stars

    Good just not for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem like really good headphones just not for me. I ended up exchanging for others.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    BUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't hold a long enough charge. Volume isn't loud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    After use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 10 hours of use on the first day, I got a blister. the next day could not use them.

    No, I would not recommend this to a friend