Customer Ratings & Reviews
- Model:
- NS-BC2ZSS1
- |
- SKU:
- 6437135
Customer reviews
Rating 4.1 out of 5 stars with 607 reviews
(607 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the Dual Zone Wine and Beverage Cooler's temperature control, sleek appearance, and quiet operation. Many appreciate its size, design, capacity, and easily removable shelving. However, some customers have concerns about the cooler's durability and door functionality. A few also feel it is a bit pricey and that the warranty coverage could be longer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice under counter refer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great side by side refer easy controls nice looking unit
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying your side-by-side refrigerator and that the easy-to-use controls and sleek design are meeting your expectations. It’s always great to know our products are both functional and visually appealing. We truly appreciate your support.
Keith | Insignia Support
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Quality Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, high quality product. I like the fact that it has double doors with individual temperature control sections.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome wine fridge, holds alot and 2 different temperature settings
I would recommend this to a friend Rated 4 out of 5 stars
Best Buy is no longer what it used to be
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works as intended but some of the details are lacking, The wood shelves are somewhat cumbersome to open and close and when closed do not line up. The light is quite bright and there is no option to dim or change to a less intensive color. It can only be turned off. I was mostly disappointed with the delivery schedule, after receiving confirmation of the delivery date it was postponed twice and delivered almost 3 weeks later.
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of these and no problems. Both were on sale when I bought them.
I would recommend this to a friendRated 4 out of 5 stars
Nice for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the looks and function of this fridge. It's nice looking and works great for the price. Comparable units cost twice as much. It comes with an extra set of wood shelves in case you want to use the entire thing for wine. The two things that I don't like are that the doors don't stay shut unless you close them intentionally. If you push them closed with any force they bounce back open. Also, the doors don't exactly line up on mine. One door droops at the center. I could probably try to shim it but there's no way to fix it without cobbling something together as the doors aren't adjustable.
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
It’s good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. The dual zone is a must have when you like both wine and beer. We had no issues with delivery and product is sleek
I would recommend this to a friend Rated 1 out of 5 stars
Looks nice, piece of garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst product you can buy at Best. I am on my third replacement of this product. I am stuck in a loop where I cannot get my money back, but can have it replaced because it is still under manufacturers warranty because it breaks in under a year. Best Buy will not fix or send me a new item, each time I have to lug a 125 pound refrigerator out of my basement bar and into Best Buy for them to help me. Do yourself a favor and avoid buying this product. Best Buy will not try to help you with this issue and they are aware that this is a defective item.
No, I would not recommend this to a friend- Pros mentioned:Appearance, Temperature control
Rated 5 out of 5 stars
Insignia wine and beverage cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the wine and beverage cooler is working great. Maintains temperature settings.
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The measurements were correct for the space. Looks better than the low price would suggest.
I would recommend this to a friend Rated 5 out of 5 stars
Wine Cooler - Just the Right Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We joined a wine club and were desperate to find an affordable solution to store our subscription wine bottles. This has proven to be the best most economical solution.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TrekKnight,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our Insignia™ Dual Zone Wine and Beverage Cooler is meeting your needs for storing your wine subscription bottles. It's great to know that you found it to be an economical solution. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
- Pros mentioned:Appearance, Size
Rated 5 out of 5 stars
Love my new wine fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s perfect. Fits in the spot perfectly.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly. Works well. The installation team was great.
I would recommend this to a friendRated 5 out of 5 stars
Great addition to wet bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite beverage cooler with lighting and plenty of room.
I would recommend this to a friendRated 5 out of 5 stars
WINE Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Producr isxexactly as described. I would recommend
I would recommend this to a friendRated 5 out of 5 stars
An Elegant and Cool Addition to A Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wine and beverage cooler. First of all, it looks cool. It's an elegant addition to my newly renovated kitchen. Secondly, it's one of the few coolers that includes both soft drinks AND wine. Having both soft drinks and wine visible and accessible is an outstanding feature and it saves having the refrigerator door open constantly as family members search for a beverage.
I would recommend this to a friend- Pros mentioned:Appearance
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - highly recommend. Very easy to install and commission.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ Dual Zone Wine and Beverage Cooler! We're thrilled to hear that it works great for you and that the installation and commissioning were very easy. Your recommendation means a lot to us and helps us continue to provide high-quality products. Ivy | Insignia Support
- Pros mentioned:Appearance
Rated 5 out of 5 stars
final addition
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a great addition to my new kitchen, it gave it the final elegants
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ Dual Zone Wine and Beverage Cooler with Glass Doors. We're delighted to hear that it has been a great addition to your new kitchen and has provided the final touch of elegance you were looking for. Your feedback is greatly appreciated, and we're thrilled that our product has met your expectations. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Pros mentioned:Appearance
Rated 4 out of 5 stars
Great Looking Wine Cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking cooler for the price. So far I’m very pleased with it…..dual sided controls make it extra great for storing both white and red wines
I would recommend this to a friend Rated 1 out of 5 stars
stopped working at 13 months
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looks great, dual zone is awesome, and it's quiet. But at 12 months and 3 weeks it stopped cooling. It powered on but did not cool. If I hadn't paid $120 for the GEEK SQUAD service plan, I would've had to pay for the repair out of pocket. But the GS service terms are very disappointing. I hauled the unit back to Best Buy , they sent it out for repairs and 3 weeks later the answer came back that the repair company didn't have the parts to fix it. So I don't know if it was a minor or major repair (such as a compressor) or the repair company that BB uses simply didn't want to deal with it. No details were given to BB. According to the GS terms, my options were: 1.) receive a BB Store Credit for the original purchase price; or 2.) use that BB store credit to purchase a new unit at the current price. After discussing my irritation with the GS manager that I paid with a VISA and didn't want a store credit since I rarely shop at BB, I opted to pay the difference in price and get a new unit. The Geek Squad terms state that a repair or replacement can be used only once during the 4 year term of the agreement. I now have a new unit and no extended warranty. I don't know which is worse: the Insignia cooler that lasted only 13 months or the Geek Squad extended warranty terms.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RGMI,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless Steel. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia












