Customer Ratings & Reviews
- Model:
- RF18A5101SG/AA
- SKU:
- 6443498
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Overall performance
Fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it over 2 years and works excelent and a lot of space
I would recommend this to a friend Samsung Counter Depth refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has a really nice exterior look with the black stainless steel and is the perfect depth for my counter. I'm still getting used to the side by side refrigerator components with the freezer drawer underneath (It's harder to store taller items), but overall it seems to be working well keeping things at the right temperature.
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product and a perfect purchase fits right into my kitchen design
I would recommend this to a friend - Pros mentioned:Design
Attractive Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied with this refrigerator. It is attractive and has features that makes life easier. I have the counter depth due to my spacing so opening the freezer is a bit limited.
I would recommend this to a friend Samsung 17.5 ft 3-Door French Door Doors - beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When opening right door, the vegetable/fruit is not easily accessible unless both doors open. When opening left door, you must pull hard. When to close left door, you must open the right door and close both. If you don't the right door pops open when left door is closed. If you don't think to close right door, the alarm goes off but not for very long. The alarm does not stay on until the door(s) are closed. Disappointed in all these aspects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BethB,
We understand the difficulty opening and closing the refrigerator doors. Let us help.
Below is a link for troubleshooting steps when the refrigerator door does not close. It also contains another troubleshooting guide to check if frost forms and blocks the door from closing.
The hinged door on the refrigerator does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1150723680 to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Capacity
Samsung - 17.5 cu. ft. 3-Door French Door Counter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was an excellent buy. We originally wanted a bigger one, but when we measures for it to fit in our kitchen, it was too big. Thus, we ended up buying a counter depth which of course was the Samsung 17.5 cubic foot 3-door. This fridge turned out to be plenty of room for us with the way the storage is designed inside of the fridge.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Enjoying this refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking refrigerator- black stainless steel. Smart feature a plus. Great capacity.
I would recommend this to a friend - Pros mentioned:Overall performance
Terrible installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator itself is great - I’d give it 5 stars. The review is not 5 stars because Best Buy (along with Home Depot, etc.) choose to use a terrible, incredibly subpar outside service to deliver and “install” their appliances. We’ve never seen anything done so poorly. Took hours of phone calls and 3 (yes, THREE) additional service calls over the next TWO WEEKS to get the appliances connected appropriately and in the end, the microwave was never vented. Had our construction crew not been there to babysit the installers we wouldn’t have known they neglected to follow code on the range install, or the water line on the fridge or vent the microwave. The only correct install (I think), was the dishwasher. We flip houses so we’ve seen a thing or two. MAJOR mistake Best Buy. Go to Abt - they’ll do it right.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number: 1144694898
-Trisha-
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good fridge, though wish the shelf heights were adjustable.
I would recommend this to a friend- Pros mentioned:Overall performance
Cold unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, great people that did the delivery and installed unit. So far this refrigerator works better than expected. I installed a refrigerator in a RV and works fantastically we have had no problems with the unit it has been on three trips. The refrigerator actually is cooler than our refrigerator in the house, the icemaker is fantastic! The freezer is large and very useful. The next refrigerator that we purchase will be a Samsung, much larger for the home use.
I would recommend this to a friend - Pros mentioned:Design
Perfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!! Perfect space and design…………
I would recommend this to a friend - Pros mentioned:Design, Size
Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. Very sleek and nice and fits well in our ADU.
I would recommend this to a friend - Pros mentioned:Size
Sufficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for the small space we have. The shelving and organization is fair and the ice maker is not great. The ice maker makes small cubes but is prolific. For these reasons I am giving it 4 stars
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Cool fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge perfect size and does all the things fridges do
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Repeat customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look good, right size keep food cold door storage great for water and milk
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right size and a great appearance. Works great!
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in the spot perfectly..overall its a great fridge. Purchased it for the icemaker makes about 3 lbs a day which is above and beyond what a needed.I couldn't be happier
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. Best Buy gave me the greatest price. Sales representative was very knowledgeable of this product told me everything I needed to know Delivery is excellent and very respectful Highly recommend it
I would recommend this to a friend - Pros mentioned:Capacity, Design
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look, the storage capacity, and quality.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung 17.5 cu. ft - Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator operates very quiet. So far, the temperature on frig and freeze are spot on.
I would recommend this to a friend