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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1473 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,473 reviews
  • Rated 5 out of 5 stars

    Wonderful Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been wonderful! Love it! Great price! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator and hope to have many years with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jklm12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service from purchasing to setup. I was amazed at the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade to our tiny home! Easy install and perfect fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer portion immediately developed frost and continues to. Anything I put in there get frost on the food quickly

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with your refrigerator, which is developing frost in the freezer. Let us help.

      Here is a link for troubleshooting steps for your freezer that is forming frost, kindly click the embedded words.

      Frost forms in the freezer or refrigerator.
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147388914) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Happy all around. Would recommend to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Brand new and stops cooling randomly. Just wow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 weeks of purchasing, it stopped cooling. Unplugged it and restored power, and it resumed cooling. This has happened 2 more times in the following 2-3 weeks. I don't live near a city, so I already know this will be a pain in the butt to resolve. Not looking forward to it. Let's hope Samsung doesn't give me the run around. Looking at the other, it seems like a common issue. I'm pretty gobsmacked. This has one critical function, and it can't even do that reliably.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Daniel, I see you are experiencing issues with your Samsung Refrigerator and they keep reoccurring. I understand how that must make you feel and would like to provide some assistance to ensure you are receiving only the best performance. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143592465. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    LG Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy LG appliances for the properties I invest in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hreat appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance... only thing is that I could not get it to connect to our wifi but why so you need it for a fridge anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 17.5 cu. ft. 3-Door French

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, my wife loves the more storage space and French doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, good price, good service and prompt delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & Efficient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful & seamless Samsung refrigerator. The storage is less than a non-counter depth unit; however, works for what I need it for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AKrupaCali, congratulations on your new Samsung Refrigerator and thank you for taking the time to post your experience. We are glad to see you are pleased with your unit and works for your needs. We are glad to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator! I especially love the freezer size!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Best buy for the features!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small fridge not good for a big family. Recommend this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator - functional and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great quality. The different types of finishes to choose from and different sizes to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The entire experience was wonderful!Great Experie!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience was wonderful! From the purchase through delivery, they exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge. Second one we owned in 2 years. yes would recommend.

    I would recommend this to a friend