Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Very good appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is very simple. Price is very good. Space to store something is wider. I think this refrigerator is perfect for my family.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung refrigerator. It is deep and has a lot of space. The finish on the outside shows no fingerprints from all my kids. Love it!
I would recommend this to a friend - Pros mentioned:Size
Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the quality and size. Salesman was excellent and delivery was flawless. An easy transaction and excellent service all around
I would recommend this to a friend Best fridge I've ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the extra space!! I had a fridge that wouldn't get cold and had just bought in it and this fridge is always cold and I love the app!!
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator Very spacious I do recommend it
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good appliance. It keeps everything as cold as I like it. Being able to adjust the temperature from my phone is my favorite feature.
I would recommend this to a friend- Pros mentioned:Capacity
Good Frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frig and excellent controls. Obviously very large but fits in normal space. Only just delivered so not too much info yet.
I would recommend this to a friend Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking and cools well.we are overall happy with it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Commentfordamoney, I would like to congratulate you on your new Samsung Refrigerator and appreciate you for taking the time to post your review. We are happy to see that you are pleased with your new machine. We want to welcome you to our family and appreciate the choice of Samsung in your home. ^Brad
Highly satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of storage space. Color looks great in kitchen. Makes lots of ice
I would recommend this to a friend- Pros mentioned:Design
Samsung - 28 cu. ft. side by side refridgerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Lots of interior space, well designed. Easy to clean. Easy to install.
I would recommend this to a friend - Pros mentioned:Capacity
great fridge/freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It is so big and I can see all my food clearly. So happy I bought it. Highly recommend it.
I would recommend this to a friend Looked good in store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping for the best! Being delivered on the 30th!!
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Delivery guys were great. Working well so far. Plenty of room in fridge and freezer. Wish the shelves were adjustable, but I knew they weren’t when purchased.
I would recommend this to a friendNot Cold Enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge 3.5 months ago. The installation was great. This double door style is a very efficient use of its storage capacity. I love how easy it is to organize items inside: Everything else was good. But the fridge is never cold enough. Food goes bad a lot quicker than my other fridges (I have 4) and I use it to store mostly vegetables. I do not keep any protein or dairy products in here. Kinda waste of money and space. I have Samsung TVs and washing machine. Very disappointed with Samsung fridges.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day!
We are glad to know that you are loving the capacity of your fridge. Let us assist you in improving its performance.
If your freezer is not freezing or your fridge is not cooling enough, there are several options for fixing the problem and correcting the temperature.
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
What to do if your refrigerator is not cooling:
https://youtu.be/ogwmuhLH4G4
Please check out our guide for what temperature you should set the fridge to, which also covers how to adjust the temperature.
What temperature should I set my Samsung refrigerator to?:
https://www.samsung.com/us/support/answer/ANS00080450/
Where you place food in the fridge can really affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator, and adjust the shelves and bins:
https://www.youtube.com/watch?v=pN8js9mZrXI
Samsung refrigerator maintenance tips:
https://www.youtube.com/watch?v=c2AWSLEBjDM
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145238714) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
- Pros mentioned:Capacity
Double door refrigerate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It is easy to arrange food and it reminds people not to keep the door open.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were very helpful and knowledgeable. It looks great in my space
I would recommend this to a friend - Pros mentioned:Design
Sleek!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, beautiful and clean lines everywhere! I'll be getting this color for the rest of my appliances.
I would recommend this to a friend - Pros mentioned:Capacity
New love for food!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge! Replaced our 20year old fridge and now the food taste better!
I would recommend this to a friend No2Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They maid the control very difficult . Are they trying to save some money on the production. The touch key are difficult to operate and not sensitive and lack of how to information
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that you have some concerns with the control panel of the fridge.
To prevent accidental setting changes, press and hold Lock for 3 seconds. The main panel will be disabled, and the Lock indicator (padlock ) will turn on. When the Lock is on, the indicator blinks if any button on the main panel is pressed. If you press and hold the button again for more than 3 seconds, the Lock will be deactivated. However, Lock will be reactivated if no button is pressed within 1 minute. Please see the link for more details on the fridge panel.
Feature panel on page 31
06 Lock (3 sec) on page 34
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144980354) when you message us to help our team pull up your information.
Have a great day.
^Charles
- Pros mentioned:Overall performance
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. It has ample space and I love the color.
I would recommend this to a friend