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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1026 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's spacious interior, space-saving design, and built-in ice maker. They appreciate its fingerprint-resistant finish and affordable price. However, some customers have expressed concerns about the lack of adjustable shelves, temperature control issues, and potential reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,026 reviews
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent used of space.. Keeps food fresh. And the freezer is always on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage. No drawers which i despise. Very quietly running and the all around cooling is very effective. Easy to clean too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a kitchen aid which i cant say was bad but we were unlucky. This refrigerator has space, keeps cold and makes ice consistently. The price is right and the design is sleek and clean. No handles does add a few inches of space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great fridge, but freezer portion had issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and spacious fridge. Great icemaker. Sometimes the temperature as dropped below freezing in the freezer for reasons we have not determined. Our model may have just been a bad one, but the fridge portion has been excellent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We acknowledge what you went through with your refrigerator. Let us provide the details you need.

      To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.

      We recommend checking the link below for steps to help with your freezer's temperature. Please refer to the option "Refrigerator, Freezer, or FlexZone is not cooling enough" and skip Step 1. Click on the embedded words and watch the video fully for more details.

      Cooling issues with Samsung refrigerator or freezer
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150800352) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved in my new home about 2 months. I decided to pay this refrigerator because it’s a Samsung. Overall works good and compliments my kitchen but the only thing I dislike is the ice maker. The ice cubes tend to freeze up in solid block, so I just bought some ice cube trays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good works as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless is very attractive. I think the frig makes a lot of diff noises but you don't notice unless the house is quiet. I did find out that a standard cooking (cookie) sheet does not fit width wise in the side-by-side freezer. So keep that in mind if you have a need to do that, I preserve so I flash freeze this way and had to get a smaller sheet to use. I have had it 1.5y and not had any issues as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sleek refrigerator. No extra bells and whistles- just a functional inside space saving ice maker. Great storage space in both the refrigerator and freezer sections. Wi fi lets me monitor remotely. Hope it lasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for over a year and a half in my apartment, no issues. Plenty of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Refrigerator is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Samsung refrigerator. I like the simplicity of the design, the spacious inside and that it is easy to keep clean. I am have not been able to change the temperature but the technician who installed it set it to factory settings which is working out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Arrived as stated, delivery personnel were very friendly and professional. Had this refrigerator for 2 months now and is working very well. looks awesome in our kitchen and hope to have a long time with it. Great choice and awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung satisfied customer again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using my refrigerator and utilizing all the space it contains. It looks great. It functions properly and I never hear it. You can't go wrong buying this product from Samsung just like my ZFold it's awesome. I did need to do some custom alterations to my counter-top but that was on me because it is exactly the size in the specs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the shelves were adjustable, and there was a bit more room in the drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line for cheap! Beautiful and sleek!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my refrigerator it holds a lot in the freezer and it you know to close the with beeping. It is easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Extra Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new extra refrigerator and this is perfect. I like the hidden handles. I didn’t need the ice marker but in Casa I do it is well hidden and compact enough to to provide the extra freezer storage I needed. Also the shelves are large and do not move which I like for an extra refrigerator. It also runs very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the stainless steel color and the fingerprint resistant finish. Easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful refrigerator. The many "cubbies" in the freezer have helped me to be more organized and I can easily find stuff. The ice maker is so nice and easy to use. My only, somewhat minor problem, is the stainless steel picks up a lot of finger prints - my last fridge did not to this so it is different but it is easy to wipe off with a dry cloth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice model,would buy again, great quality,no wasted space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 28 cu. ft. Side-by-Side Smart Refrigerat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok, good price, the refrigerator works perfectly, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to keep clean outside and plenty of space inside!

    I would recommend this to a friend