Customer Ratings & Reviews
- Model:
- RS28A500ASG/AA
- SKU:
- 6447154
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's spacious interior, space-saving design, and built-in ice maker. They appreciate its fingerprint-resistant finish and affordable price. However, some customers have expressed concerns about the lack of adjustable shelves, temperature control issues, and potential reliability problems.
This summary was generated by AI based on customer reviews.
Samsung should stick to tvs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.died 4 months an expensive waste, waited 2 weeks for service man to come from boston
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robert L,
An experience like that can be deeply disappointing, particularly with a premium product, and your patience throughout it is recognized.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1152052391 to help our team pull up your information.
Leo
Not happy with best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge but the price droped 18 days later and best buy would not price match their own new price. We will no longer be buying from best buy. Most other places honor a 30 day price guaranty.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us about the new pricing of this Samsung refrigerator.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
- Pros mentioned:Capacity
Great Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity size and looks beautiful, great buy
I would recommend this to a friend - Pros mentioned:Capacity
samsung fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a lot of space for everything. we really love it. works great
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was delivered, installed, working great....Leo
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NuFridge, I want to congratulate you on your new Samsung Refrigerator and really appreciate you sharing your post. We are happy that you are loving your new machine and welcome you to our Samsung family. ^Brad
The ice maker isn’t working property
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so disappointed that Samsung made this horrible low quality refrigerator, it doesn’t worth the money at all, tho low quality ice maker is disgusting, also the water filter makes sure to get it from Home Depot, otherwise it will arrive two months later to your house.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, sander4518!
We would like to know more about your ice maker. Let's get that sorted out for you.
In the meantime, these links might help you find the cause and show possible solutions.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please provide us with this reference number (1145286046) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa