Customer Ratings & Reviews
- Model:
- NX60A6511SG
- SKU:
- 6447916
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good range for the price. Have to purchase air fry basket separate. Does not come with product.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, slimgoody! Thanks for your review and for being a Samsung customer! ^Ty
Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service at location. Dark glass can be scratched, so be careful.
I would recommend this to a friendWouldn’t do it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove but oven stopped working the control panel went out and needs to be replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tiffany,
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Here is a link for troubleshooting steps for your oven that stopped working; kindly click the embedded words.
The Samsung range, oven, or cooktop will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01001952/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number (1151274910) to help our team locate your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my Mom loves it. It is easy to use (which is important when you’re 81:-) and she is looking forward to trying the air fry feature. She also likes the griddle for grilled cheese sandwiches. Overall a great range.
I would recommend this to a friend Samsung gas range sir fryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best range ever love it! The material is so good and quality for your money is ok! I recommend 100%
I would recommend this to a friendLooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice. Wish it had a black stainless top and not just black porcelain. Easy to change to propane.
I would recommend this to a friendBest Buy Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of Junk. The touch pad doesn't respond to touch most times. The oven lock malfunctioned and had to be replaced and currently I am receiving a C-f2 code meaning the touch pad is not communicating with the oven and needs a cable relaced. Stove works. Also now Best Buy wants to be paid to fix even though I am a total tech member - Never again with either Samsung or Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Please follow the steps on the link below to help you with the range's control panel.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Also, below is the list of range error codes. Please follow the steps and click the hyperlink for further help.
Samsung range or wall oven error codes.
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147012771 to help our team pull up your information.
Have a great day.
^Aloe
Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! Couldn't believe this is what I've been missing for years!
I would recommend this to a friendSamsung Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving how quick it preheats. The griddle sheet is cool feature.
I would recommend this to a friendCostumer Service where are you???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item on July 8,2023 and scheduled for delivery on July 24 that was change by BB to the 28. When I received the range it was damaged. I spoke with Maria from costumer service and rescheduled a new range for August 8, once again BB change delivery date for the 14 and then again for the 26. Second deliver second range damage. Now 50 days sconce y bought my range and paid for it I don’t have a range or a posible day of delivery. Costumer Service where are you???? The rating is for CS…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened to learn about your overall experience with one of the ranges.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Samsung gas range, convection oven and air fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, a very good deal and great stove fit my needs
I would recommend this to a friendGas Range not installed properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved my range on the 24th and my family began feeling dizzy, nauseated and sleepy. We began having slurred speech. Called Geek Squad and was told to contact the gas company. Luckily they came out within an hour. The gas rep indicted both connections were NOT connected correctly and we had a significant GAS LEAK! My mother is currently on hospice and on continual oxygen which could have been ignited at any moment. BestBuy has diffiently loss any further business ror installation items. Buyer BEWARE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Great lil thing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gas stove, no issues to report so far has been a few weeks.
I would recommend this to a friendGood service, spot on delivery.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, delivered right on time. Store staff and delivery drivers were all professional.
I would recommend this to a friendWorth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range for its price. Everything works without any glitches.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice range. Love the griddle in the center. Haven't tried the oven air fryer yet
I would recommend this to a friend- Pros mentioned:Air fryer performance
Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the air fryer works very well. Range top is good.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fridge, We appreciate you taking the time to leave us a review on your Samsung Range. You made an excellent choice, and we are pleased to hear how happy you are! Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Please get in touch with us via one of the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144729967
Have a great day.
Melardo
All around amazing Gas Range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range can handle all your needs! It looks great too!
I would recommend this to a friendMike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and the install service was excellent
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good burners Love griddle and removable which gives extra burner
I would recommend this to a friend