Customer Ratings & Reviews
- Model:
- NX60A6511SG
- SKU:
- 6447916
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase so far really do recommend it for anyone to buy it.
I would recommend this to a friendAwesome Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this range. Has many options to choose from
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it, Mandyreed! We agree that the features on this range are amazing! Welcome to the family! ^Shay
Vhhfnnbcc
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hhhhhhhgvnnvchgxhdsjkjtrxbkjgxbkjhghhgfgjhgvbhgfhhhgghjjhghh
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brand is great and Best Buy has treated us wonderfully.
I would recommend this to a friendkitchen remodel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been looking forward to the kitchen remodel very happy with it
I would recommend this to a frienddefective oven
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this November of 2022. The stove top works just fine. The oven does not keep temperature, it never has from the day it was delivered. It's out of warranty. I should have contacted samsung while it was under warranty. I think samsung should do the right thing and fix this problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cory,
We understand your disappointment with your oven, which does not keep temperature. Let us help.
Here is a link for troubleshooting steps with your oven that doesn't hold temperature. Please click on the embedded words.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well-2
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147258089) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsungrange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful range and oven. 5 burners come in very handy.
I would recommend this to a friendGreat!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove came at the appropriate time. Movers where very helpful.
I would recommend this to a friendNo Air Fry Tray
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have rated this higher, but part of the reason we bought this was for the air fry capability, and this unit does not come with the air fry tray that Samsung says is necessary, Best Buy does not carry that tray, and Samsung does not seem to sell it separately...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for choosing Samsung. ^Ty
gas range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome gas range, very easy to install and getting it started.
I would recommend this to a friendLove Love Love It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my ne stove. So very easy to use.
I would recommend this to a friendGas range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the way my stove self cleans. It left the window very streaked! It did not do a good job of self cleaning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Keeping the oven pristine is important for keeping your kitchen well organized, CharlesO. Let's get the information you need to ensure your range stays in tip-top condition.
The link below will guide you through cleaning and caring for your oven. Kindly check "Use the Self Clean cycle" and learn more by checking the hyperlinks and watching the embedded video. Please check out any topic that piques your interest.
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147456353) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Great stove bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove hate the customer service and delivery
I would recommend this to a friendBrand response from Samsung
Posted .Hello Abby! Thanks for your review! ^Ty
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product by Samsung. Highly recommended !!!!!
I would recommend this to a friendNice stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The owners manual is next to useless. Doesn’t explain how to use its features
I would recommend this to a friendSolid range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, the griddle plate must be removed to use the burners.
I would recommend this to a friendKim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was some nice people that helped find my stove and one that wasn’t helpful at all.
I would recommend this to a friendWhen you go Samsung you never go back to other bnd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and lots of features we love it already!
I would recommend this to a friendNot the best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really no instructions on how to use all the options… The burner handles broke easily and the display is messing up. Air ftyer usually results in the house full of smoke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
We can feel the disappointment you have with your range. We are here to assist you in any way possible.
Please see pages 24- 28 of the user manual for the basic cooking functions.
https://downloadcenter.samsung.com/content/UM/202311/20231129152255368/O_NX5000A_T-F_NX60A6511SS_AA_DG68-01339A_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146679055), and it will help our team pull up your information.
^Rodel
Circuit board failure, poor warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for 1 year. issue exactly one month after warranty expired. CF-2 error code. when restarted No display. circuit board tripped. Samsung said your warranty expired and has to contact local service support for paid service and repairs
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to be satisfied with how your appliance functions, Vijay. We'll be pleased to help with your Samsung range.
Most information codes on a range can be cleared with a reset. However, some error codes may require additional steps to get the problem solved. Please check this link for details.
Samsung range or wall oven error codes
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
The display on your oven is intended to light up only the functions you need at any particular moment. Please check this link for details.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed.
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145483318) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille