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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the ice maker, ample space, and overall size of this 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker. Many appreciate the design and ease of use, including the convenient temperature controls and flexible storage options. However, some users note that the fingerprint resistance is not as effective as advertised, and there have been reports of water leaks. A few customers also mention concerns about the susceptibility of the stainless steel finish to damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 558 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and it’s capacity. Flex zone added more functionality to this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only one drawback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sized freezer and refrigerator! However, the "no" handle doors means you constantly have to wipe off the front of the unit. That is the only draw back. Overall it's a great refrigerator with top of the line features.

    I would recommend this to a friend
  • Cons mentioned:
    Water leak

    Rated 2 out of 5 stars

    Ice maker issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1yr and 3 months into my purchase and the tray for the ice bits has come off from the assembly . It appears it leaks water into the tray and freezes. When the tray rotates to dispense ice, it makes a grinding, crunching noise because of all the frozen water leaking from the water tube. So bummed I’m experiencing this on an expensive purchase .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure that your refrigerator fulfills all your requirements and functions smoothly, Ohdannyboy. We are ready to help you.

      To fix your Samsung refrigerator, please click the links and hyperlinks below and watch the instructional video for tips.

      Leaks from the dispenser, under the drawers, under the fridge, or other areas:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146623994, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new refrigerator! The extra large capacity is great and I love the four doors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Issues but it was fixed by best buy staff at third visit. I would like to thank Best buy sales rep who was in touch and sent different service team until PEX line was installed

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked for a four-door flex zone option and this refrigerator was spot on what we wanted. It is sturdy, has a great water filter and auto refill pitcher in the door. The ice cubes were more frozen rectangles instead of pellet ice, but they are not a disappointment. We are very satisfied with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sizes list on the fridge were not correct but we made it fit and I live the new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is one of the best ice boxes on the market. I love the doors on the freezer part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Everything is well laid out and the works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so very much!!!! This is my best purchase so far, a very good appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful new addition to our kitchen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new fridge ! Hoping for 10 to 15 years of dependable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent flex and smart features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product of refrigerator. Mainly the SMART. & FLEX MUSY BUY IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever. I absolutely love the beverage center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. The feature I purchased this for was the Flex feature to make one of the freezer sections a refrigerator section if I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig. No fingerprints if you open it correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite kind of refrigerator! It has lots of drawers to make coordination easy. No more digging and looking for buried frozen foods. Great buy!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Carol, I would like to congratulate you on your new Samsung Refrigerator. I am so happy to hear the unit is treating you well. We thank you for choosing Samsung and welcome you to our community. ^Brad Samsung

  • Rated 4 out of 5 stars

    Minimal design that works as intended.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best refrigerators we've owned after going though 3 within the last 10 years. Still getting used to not having a ice dispenser, but having one less thing to worry about breaking down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung refrigerator. Keeps everything chilled in the upper compartment without freezing anything in the drawers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear me out, I like this fridge but returned it because it did not have the beverage center. Otherwise, it would have been perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was exactly what was advertised and i was able to pick it up the same day. The employees at the warehouse were really helpful and courteous.

    I would recommend this to a friend