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Customer reviews

Rating 4.5 out of 5 stars with 9396 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 9,396 reviews
  • Rated 1 out of 5 stars

    Serious Health Hazard - Rusted material in tank

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rusting out and contaminating the water tank. Noticed after a year when I decided to clean behind the protection cover. All this time thought that the calcium concentrate was the culprit but apparently we have been drinking rust all this time. Dangerous and poor design!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black Mildew Almost Two Years Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in July of 2023 for almost $100 after tax. I used almost everyday while working from home. Unfortunately, 23 months later small pieces of black mildew started to come out. Based on the shape of the mildew, it looked like it came off from inside a water tube. If someone not checking the bottom of the water reservoir or pay attention to the ice you scoop, you might not know you are drinking mildew.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear about the issue you've encountered after extended use. We understand how concerning it must be to discover mildew, especially in a product used daily. Your feedback is important and will be shared with our quality and product teams to help improve future designs and maintenance guidance. We appreciate you bringing this to our attention and hope your next experience is much more positive.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Wish it had better insulation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative for those that dont have a freezer ice maker. Even though the ice cubes dont last long, the machine reuses the water from the melted ice to make new. *small size cubes shown in images*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ICE IN 20

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great investment. 4. steps 1. Take out box 2. Add water 6-7 cups. 4. Plug in. ***ICE IN 20 min!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Going Strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Still using a year and a half later. One of the few options that will recycle is melted ice if you don't use it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great counter top i’ve machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is well worth purchasing i’ve shared my info on my facebook page i enjoy the quality and quantity you get in a short time great product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . The ice will melt and replenish the water reservoir. It also has the auto shut off feature .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud but decent for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's loud but decent I guess. I wouldn't recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make Ice fast, love the cubes. Great price and look good on bar.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rust and other issues within a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first, but started having issues within a year. Constantly gives error message that it needs water when reservoir is full. Have tried cleaning it, unplugging it, etc. but the message always comes back. Now it is leaking rust into the water reservoir from the tray mechanism (see pics). Note: I only use filtered water from our RO system.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, TexMexLCDR, for sharing your experience. We regret to hear about the issues you've encountered with the Insignia™ Portable Ice Maker. Your feedback is important, and we understand how frustrating repeated errors and durability concerns can be. We appreciate you taking the time to let us know, and we are here to assist in any way we can.Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend! Very efficient and convenient maker, no need to spend the extra $ on others when this one fulfills the needs for ice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine, however ....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great ice machine, however, it is hard to clean at times and I would definitely recommend the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it have it in my travel trailer for our summer trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent icemaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore my portable ice maker. I’ve thought that is, would stay cold cold would keep the ice cold, but instead it melts in remake ice throughout the day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason i even gave it a star is because you have to. I bought this product December 31st. Two weeks ago, I came home from work to find the ice backed up and the arm the helps move the ice into the ice holder broken. I thought perhaps it somehow slipped off. It did not, it was actually broken. I reached out to Insignia customer support and through multiple emails back and forth, they decided they were not going to fulfill the manufacturing warranty, which is one year. Do yourself a favor and do NOT BUY THIS PRODUCT!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ Portable Ice Maker. We truly appreciate your feedback, as it helps us better understand our customers' needs. While we are sorry to hear about the challenges you faced, your insights are valuable for us to improve our products and services in the future. We are grateful for your engagement and hope you find a suitable solution for your ice-making needs. Thank you for being part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Clear cubes if u use zero water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this for my zero water. Refrigerator ice tasted horrible in my zero water . Was hesitant to buy but very glad i caught this one on sale and 4 pay with paypal $24 every 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red ice maker for my office/ woman cave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ice maker where the ice is soft like nugget ice, I now look forward to making ice water as well as smoothies!….You will not REGRET this PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia ice maker. Yea buddy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portable ice maker! Margaritas while camping now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you need . Best Buy!! Great experience every time I go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice meker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family like the product very eficient to working with the product.

    I would recommend this to a friend