Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it for my house. I was looking for it for awhile.
No, I would not recommend this to a friendMakes great ice, but part broke in 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but in less than 8 months a small plastic piece broke from the mechanism that scoops the ice out. So now, it still makes ice but does not move the ice to the basket rendering it mostly useless now.
No, I would not recommend this to a friendIce maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a bad ice maker but had it for like 7 month and it overheated creating a bubble on the right side of the ice maker
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i was expecting. Only fills small tray and have to empty each time. Ice melts and sticks together so you have to be on top of putting the ice away.
No, I would not recommend this to a friend15 Day Best Buy Return Policy (Died on Day 19)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a light duty off grid application (Solar/Battery/Inverter). The product label states 2.1 amp power draw (but it's more like 8.7 + amps on startup). Worked like a champ till day 19 when the machine wouldn't stop making ice and got all jammed up. Cleared the ice jam, but it happened 3 more times at various times during the next day/night before unplugging for good. So, who doesn't offer a 30 day return policy these days? Well, evidently that'd be Best Buy (15 days only). Returned to the store was able to get a store credit (woo-woo!), for something else that'll have a 15 day return policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that you had some issues with the unit only 19 days after the purchase. Please keep in mind that most of our units have a 1-year warranty. If you have any questions, please contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall disappointed. It says ice in 6 minutes, that is like 10 little bullets every 6 minutes. After 12 minutes I was dumping them into freezer and they had melted enough that they stuck together. Take forever to get much ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker with Auto Shut-Off. I'm sorry to hear that it hasn't met your expectations and that the ice production is slower than anticipated. Your feedback is important to us.
Here are a few suggestions that might help:
1. Room Temperature: Ensure the room temperature is not too high, as this can affect the ice-making process.
2. Water Temperature: Using cold water can help speed up the ice-making process.
3. Ice Storage: Since the ice maker is designed to produce ice quickly but not store it for long periods, transferring the ice to a freezer immediately can help prevent it from melting and sticking together.
If these steps don't improve the performance, we recommend contacting our customer service team for further assistance or to discuss other options.
We appreciate your patience and hope to resolve this issue for you. Thank you for bringing this to our attention. If there's anything else we can do to assist you, please let us know.
- Pros mentioned:Ease of use, Ice making speed
Broke in just under month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and makes ice quickly. How ever it failed to cool the water after less than a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Over priced at best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Should've been a little cheaper considering its around 40 bucks cheaper at other stores.
I would recommend this to a friend- Pros mentioned:Ice making speed
Only lasted one year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing: 1. The "add water" light never worked 2. It died after one year Ice itself was good - no problems with that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kelly,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Insignia portable ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love having a ice maker since don't have a refrigerator one. although I am disappointed in the size of the ice cubes. even the large cubes are really small. the ice cubes are also wet and clump together too easy
No, I would not recommend this to a friendBeware of bacteria
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was a good machine but i started running it daily and noticed some type of orange film forming where the ice was dropping into the basket and also started noticing that film where the metal is that creates the ice. Something like a bacteria was clearly forming even after I cleaned the machine frequently with bleach. I eventually threw the machine away after maybe 6 months.
No, I would not recommend this to a friendNot great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.9 month review here. The machine worked great for the first 6 months. At that time the ice full sensor must've stopped working. So the arm that brings the ice out gets jammed. It comes off weekly and it takes at least 30 min to get back on. This last time I couldn't get it back on so I am looking for another brand unfortunately. My last ice machine lasted 4 years with constant use.
No, I would not recommend this to a friendDoes what it says.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice. Not portable. Still need to hook up to plug. Read the description wrong. Tittle missed led. Thought it would make 26lb of ice but the ice maker weights 26lbs. Only makes 2lbs or less of ice every couple of hours. Not worth it.
No, I would not recommend this to a friendGood while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good while it lasted (13 months). It worked great but after 13 months (warranty 12 mo obviously), it started leaking. I took it apart and found the plastic had gotten brittle and broken in a key spot.
I would recommend this to a friendDoesn’t keep the ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item as it doesn’t keep the ice once made. Once the ice is made, it needs to be transferred into the freezer otherwise it just melts.
No, I would not recommend this to a friendMajor flaw. Look elsewhere
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major flaw: after about 10 days, the 'ice full' control fails overflowing the machine. If left unchecked, it could damage the automatic ice lifter. Turning off, unplugging, and cleaning the two sensors seems to fix, but can take mutiple attempts. If not watchi g this thing, it could damage itself making it useless. After the third time this happened, I found out i was just beyond my return period. Not fond of Insignia or best buy for that reason. Get another brand.
No, I would not recommend this to a friendHIT AND MISS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hit and miss with this unit. Have owned a few of these, first lasted a couple of years, second lasted a little over a year, third only three months, currently on my 4th. BUY EXTENDED WARRANTY!
I would recommend this to a friendIce maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an average ice maker. This one doesn’t have an automatic clean cycle and it’s more work to clean than the last one.
I would recommend this to a friendIce quickly melts & clumps together
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish it would keep the ice from melting until you can get it into your freezer! Once in the freezer, the ice cubes get clogged together! Is there something I'm missing to prevent this?
I would recommend this to a friendOK Ice Maker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but I am a bit disappointed in the size of the cubes. Works fine. I wouldn't recommend this for someone looking for a unit that produces regular size ice cubes.
No, I would not recommend this to a friend