Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Initially, I loved it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, I loved it. However it stopped working after 1 year. Like one year from the actual date of purchase.
I would recommend this to a friend- Pros mentioned:Noise level
Stopped working after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working exactly a year after purchase. Sounded like the machine was on, but wouldn’t make ice anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear that your portable ice maker stopped working after a year. We aim for durability and reliability in all our products, and we apologize that your experience did not match our standards. We’re committed to improving and would like to help resolve this issue promptly.
Please reach out to our customer service team to discuss the warranty or repair options available for your ice maker. - Carl | Insignia Products
Quite small
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for extra ice for holidays. Returned because it was so small and didn't appear it would provide amount of ice we needed.
No, I would not recommend this to a friendIce maker?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed how quickly it made ice the first time, but it stopped working and does not make ice now.
No, I would not recommend this to a friendBulky design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky in design. Bigger than the last one i had so takes up more space. Works fine as far as producing ice
No, I would not recommend this to a friendNot worth the trouble ice trays cost $1.00 LOL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would rather use trays to make ice them this because it will melt and the ice stickes together to much of a pain but neat idea
No, I would not recommend this to a friendCheaply made
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the first week. The arm that lifts the ice into the basket broke luckily we were able to return for a refund with no issues. Went with the opal ice maker and we love it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your ice maker broke within the first week of use. Quality and durability are essential to us, and we apologize for any inconvenience this has caused you. However, we're glad to hear that you were able to return it for a refund without any issues. Your satisfaction is important to us, and we're pleased to hear that you found a suitable replacement with the Opal ice maker and that you love it! If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Thank you for your feedback, and we apologize again for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought for Christmas gift for husband he still haven't used it yet but he also loves cold drinks so this is perfect for him
I would recommend this to a friend- Pros mentioned:Overall performance
Didn't last more than a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked really well but stopped working conveniently right after the warranty was up. I thought Insignia would stand behind their product but they didn't so I had to go out and buy a new one. Would recommend a company with a better warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JodyF,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Lasted 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Survived 13 months of near constant use. Worked great until just this past week. A weird fluid started coming out of the side and it just stopped making ice. I tend to buy warranties on things with moving parts, and I got the four year on this one. Glad I did.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello StephanN,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably only good to reice drinks if you have people setting around drinking
No, I would not recommend this to a friendRust Issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Oct 2024 and by Oct 2025 rusting. Parts are not removable to clean.
No, I would not recommend this to a friendnot a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is small and melts fast. even the "large ice" is still smaller that regular ice in your freezer. does it work? yes... I planned to use it for my bar. but... it's not the size of ice you want for DRINKS. takes about 5 minutes to make 11 cubes. tiny cubes. won't buy again. not for a bar.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RayM,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Does what’s advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for daily use for individual drinks is but not if you expect to fill a cooler
I would recommend this to a friendNot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for anout a year then went out. Dont recommend
No, I would not recommend this to a friendWork BUT
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bout it less than a year ago…..jus stopped working glad I got the warranty
I would recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s temperamental . Sometimes it works great . Then other times the ice come out flat like a quarter. I’m not sure why ?
No, I would not recommend this to a friendNot the best ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works butt extremely loud and doesnt keep ice cold. Find that its melting quickly
No, I would not recommend this to a friendLarge means small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small ice cubes on the large setting. But I’m keeping it. My refrigerator does not have a ice maker
No, I would not recommend this to a friendBb shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It pretty loud. I wish it were a bit quieter. Otherwise we enjoy
No, I would not recommend this to a friend