Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- |
- SKU:
- 6448628
Customer reviews
Rating 4.5 out of 5 stars with 9395 reviews
(9,395 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ice maker freezing up.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this ice maker is a sleek small appliance, i would appreciate it if someone from the manufacturing would contact me about it freezing up everyday for 2 months, its not even on every day!! Thank you....
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation that it freezing up everyday for 2 months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
Rated 3 out of 5 stars
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit our needs. Returned it and ordered a bigger one from best buy, love it!
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and spend the extra money on a good brand machine
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but didn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but died less than one year of using it daily.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 1 out of 5 stars
Super Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews on this machine which were good that is why I made the purchase. After a few weeks it stopped working stating to add water but the water was full at the max level line. I turned it on and off sometimes that worked but now nothing. I purchased this Aug 27th and find out non returnable after Sept 11th. Very disappointed, $100.00 down the drain.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
Louddddd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely loud. Makes ice okay, but can’t be used in the house at night. It sounds like a commercial grade ice machine you hear in a hotel hallway. Also there is not a way to empty the water.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
Great, until it dies.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves these little ice makers, and when they work they are awesome. Unfortunately we still have yet to find one that is durable. After 18 months we are looking for another one.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello antb7,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Would not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year. Cheap for a reason. Definitely get a nicer ice maker. You will thank yourself in the long run. Didn’t make much ice and got dirty all the time.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chance. Thank you for writing a review about our Insignia Ice Maker. I apologize that this ice maker broke after year and did not make much ice and dirty all the time. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
Worked great for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for one year and then it stopped working.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
sad little ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked great... for the 1st 3 months... then something happened internally and would pour water badly when the pump would draw water to make the ice. havent been able to use it since and because of covid shutdown, we couldnt have it addressed.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi disappointingicemaker,
Your feedback is important to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 3 out of 5 stars
Good but broke already
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great but a year later it is already broken
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 3 out of 5 stars
Ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a lot slower at making such a small batch of ice than I thought it would be
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Nice while it works
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through two of these in one year... First one died in about 6 months, now its replacement died just over a year -- exactly AFTER the warranty ran out. Both from the refrigerant leaking out. We enjoyed it while it lasted. A bit of a pain to clean the insides, but it served us well. I'll be buying another ice maker, BUT I'll be buying a different brand. A certain Cost Co. has a Frigidaire that's a bit better built and I know the store will stand by it if it dies prematurely.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Annoying rattling noise - contantly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this product, makes ice just fine, but there is a rattling noise that it makes constantly. Very annoying noise! Can't seem to figure out why it makes this noise. Not especially happy with this purchase.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michelle!
Thank you for sharing your thoughts on our Portable Ice Maker, we're constantly working to improve our products and your feedback is very important for us. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and help you address this problem:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Rated 2 out of 5 stars
poor at best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly, this product would be TONS better if the quality of the ice were more solid. It seems like the ice is fragile and melts very quickly. The other downside is the quantity of ice that is produced. One would be lucky to fill to average size glass ONCE before needing more ice to be made.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn’t keep ice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if I was just oblivious about this item, but I was assuming it kept the ice?? However, if you don’t use the ice it melts and just continues to recycle? So all and all this item was pretty useless to use. We were looking for something that made ice and would keep.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
dont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not make ice as fast as it says and it melts prior to being able to freeze it.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ Portable Ice Maker with Auto Shut-Off. I'm sorry to hear that the performance did not meet your expectations and that it takes longer to make ice than advertised. It's frustrating when a product doesn't deliver as promised. Your insights are really important and can help others make informed decisions. If you haven’t already, you might consider reaching out to the manufacturer for potential troubleshooting or assistance. Thank you for sharing your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thiinking it would be a good replacement for the broken ice maker in my freezer. I was wrong. It is loud, the ice cubes are tiny (even on large setting)and they are wet and stick together when you put them in the freezer. You have to run it constantly to make enough ice for the next day, which means you have to "supervise" it to remove the ice as it's made and add water tk the tank. I returned it. Good idea, just not well made.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kitchenmaid. Thank you for taking the time to leave a review on Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I am sorry to know that we failed to meet your product expectation. Rest assured we will going to develop our product more to give you better service.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
To slow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine actually takes longer than I was hoping to produce ice.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
I learned: No Insignia Ice maker and No Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi! The first batch of ice cubes were fast and good, firm. But the batches after didn't freeze very hard. By the time the small ice bucket was full, most of the cubes were melted and all stuck together. It was like new. everything to repack it, but when I went to take it back for a refund, Best Buy advised me that they only had a 15 day return policy. I thought it was at least 30 days everywhere. Now I have a $104 In-Store with no ice maker. Now I have no money for another brand if ice maker.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that you are having issues with the unit and the in-store assistance. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us











