Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- |
- SKU:
- 6448628
Customer reviews
Rating 4.5 out of 5 stars with 9395 reviews
(9,395 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works great, however it came with the side cracked.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 3 out of 5 stars
Works, but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit noisy, ice melts quickly within the machine itself
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friend- Pros mentioned:Ice making speed
Rated 1 out of 5 stars
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about a month and now it doesn't make ice. It was good when it worked.
No, I would not recommend this to a friend Rated 3 out of 5 stars
ice ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product i truly think this is a good investment
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 1 out of 5 stars
Not worth it 110% dissatisfying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not worth spending 100$ on like just go buy yourself ice cube trays at this point. The ice melts faster then I use it and it just remakes ice all day and wastes energy because there is nothing that helps keep the ice cold I notice that by the time it fills the tray half the ice cubes are already melting absolutely dissatisfied it’s only good if you store the ice cubes in the freezer which like honestly defeats the point in having this item I don’t have room in my freezer for ice that’s why I wanted a portable ice maker but it just melts as fast as it’s made
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We’re sorry to hear that the portable ice maker hasn’t met your expectations. It’s frustrating when a product doesn’t perform as expected, especially when it comes to something as essential as keeping ice cold. our feedback is valuable, and we’ll take it into consideration as we work to improve our products. If you haven’t already, please reach out to our customer service team. They can assist you with troubleshooting or discuss potential solutions that might better meet your needs. - Carl | Insignia Products
Rated 3 out of 5 stars
Great but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is very effective but its kinda slow
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 1 out of 5 stars
Save time and buy anorher brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved yesterday and returning it now. Save yourself the trouble and get yourself a better brand that will actually work. Left it running overnight just in case, but nothing. Just pulled and cycled water the entire night. I usually dont buy this brand but wanted yo give it a chance due to the reviews. Big mistake!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not the best or the worst
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a little over a year. Used it maily in the summer but it stopped making ice and is trash now. So did i get a hundred dollars of use out of it I don't think so.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EddieG,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 3 out of 5 stars
Good ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little overpriced compared to other stores. Works great though.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friend- Pros mentioned:Ice making speed
Rated 1 out of 5 stars
Skip this one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great quality, doesn’t hold ice. Makes ice quickly but it’s very poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BethanieF,
Thank you for writing a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
2nd Unit to fail within one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st unit failed after about 11 months. The store replaced it under warranty now the 2nd unit has started making a strange vibrating noise. Did some trouble shooting turned off, cleaned but no luck
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melts super fast in the tray. Even when I put it straight away in my drink it melts in 5 mins. I know it's ice it melts but when I put ice from a grocery store in my beverage it lasts a lot longer!! Very disappointed. Wish I would have kept the box I would return it.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
Died after less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker for just 11 months and its done for. Ive cleaned it as reconmmended and never filled past the max fill line.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Noah,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Disappointment in the Making
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just not the greatest value. Had been wanting one for the longest time. Finally went for it when on sale. Had the return and after 3 time was a no go. The first time the ice kept tastin like oil no matter what I did. Cleaning ran through about 10+ loads of ice and it just never changed. The next one just quit working and the third one never kept the ice cold enough after making . Not a great value sadly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GranGotGame,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red. It has come to my attention that you were not fully satisfied with the purchase of your ice maker. I'm sorry that the product did not meet your expectations, I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
Decent ice maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not generate enough hard ice. Ice melted very easily.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came broke doesn't Work.red like stays on saying water pass line ..
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
Good but not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little ice maker, however it melts quickly and unless you deep freeze it afterwards in a normal freezer, tray is kinda small, pull a lit of power running 24/7 and if you dont use it, it melts in the tray after awhile and just recycles itself
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker now for less than two months. bought March 25th, this year. Now it is making a loud, grinding noise when running. This is not a quality product at all. Had the silver colored one previously for two years and when it died , we got this one. Very unhappy.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 from Monday to Saturday (8:00 AM to 9:00 PM) Central Time, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Rated 1 out of 5 stars
not worth the headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thus for Christmas present with 4 year warranty and stopped working after a few months. The fill water light stays on and doesn't work. Then exchanged item for another and that lasted 2 days with same problem. The water fill light stays on. Not wasting my time and money. Got a full return
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont let them Lie to you. You will get NO SUPPORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped making ice. Contacted Insignia via email and they responded with a list of questions. I replied and answered all their question with a copy of the receipt. Not one reply since then. Nothing in the junk folder. I resent 3 email asking for help in the last week and I get nothing back. I also tried their phone service hoping that would prove better. After one hour hold, I realized they are not going to answer. Stay away from anything Insignia.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dimorcos,
Thank you very much for reviewing our Portable Ice Maker. I am sorry to read about the situation you have been through trying to contact us. Our e-mail department has been experiencing some issues with the inbox not working properly lately. But you can also give us a call so we can handle this situation for you.
Please follow the Contact Us link at the bottom of this response, there you will find our phone number, where we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us











