Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Ice Maker that doesn’t hold ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t hold the ice after it makes it. You need to put the ice in the freezer afterwards. If it makes ice it should be able to keep the ice it makes without needing to put the ice in the freezer.
No, I would not recommend this to a friendGood but burnt out quick
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, we enjoyed having it “while it was working” but after 4-5 months the motor burned out. Luckily there is a warranty on it for a year but it’s just annoying that we had to go through this
No, I would not recommend this to a friendIce Maker Fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what I was expecting but it just wasn't it for me. The ice tray didn't have enough time to fill up to even have a cup of ice before they all melted. I could have just had a bad one but I ended up returning
No, I would not recommend this to a friendStopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was doing great until 7 months here, this was my only source of ice because my freezer didn't have a nice machine and has now completely stopped working. I'm totally sad and I'm going to look to see if there's a warranty for this and if it will be replaced. If not I'm going to look into another brand. I've always backed insignia but I don't know anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our nsignia-26 Lb. Portable Icemaker with Auto Shut-off Mint, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
www.insigniaproducts.com/support
Insignia Ice Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second I’ve maker I’ve brought within 2 years. Doesn’t really last long. I am currently shopping for a new one. Going to look into a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KamecaW,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make ice so I returned the item and got a refund
No, I would not recommend this to a friendHating This
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing I had the extended warranty. After I return this one, this would be the third time. Works well while it works
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Ice Maker with Auto Shut-Off! We understand that you've replaced the unit thrice. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Insignia Ice Maker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off nice, but not even six months in, it won’t make any ice and it tells us to add water even though it’s full. If I could return it, I would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
NOT stainless, silver PAINT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot price on an ice maker that is PAINTED silver. Looks to be stainless BUT only in color. Returned as it appeared easily scratched potentially making it a countertop eyesore?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Horrible durability
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this icemaker at the end of January and it stopped working today. It won’t freeze the ice no more. Of course it’s out of warranty and not returnable. It should have lasted more than a few months. A total waste of my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your comments about the Insignia™ Portable Ice Maker. We're sorry to hear that it did not meet your expectations. Your feedback is important to us and will help us make improvements. We appreciate your insights and hope to deliver a better experience for you in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
Look good but not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product, brand new and didn’t work properly out of the box, got refunded
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, RicardoH, for sharing your experience. We’re sorry to hear that the ice maker didn’t function properly right out of the box, and we understand how frustrating that can be. We appreciate your feedback and will continue working to improve the quality and reliability of our products. Tine | Insignia Support
Not what I expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year, this product started making a loud noise when machine cycled water to make ice. It contantly runs because ice never stays frozen for long, even tried changing from large to small cubes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing with us your experience with our 26-Lb. Portable Ice Maker! We understand how frustrating is that your unit is making loud noises. Please allow us to assist you further in this situation! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ice making speed
Just stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn't... Just stopped working yesterday. It's inexpensive so I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ROSJr22,
Thank you for taking the time to review our Portable Icemaker, we're very sorry to read that the product suddenly stopped working. I know that this could be an unfortunate situation. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Broke after 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker convieniently lasted just outside of the warranty period. Bought this maker in July of 2022, it broke september 2023. Best Buy support said they could not give me a replacement, and the warranty is no longer active as it is only a one year warranty. If you MUST buy this, buy some sort of an extended protection plan. Or just buy a better made model.
No, I would not recommend this to a friendmeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made instant ice cubes conveniently but melted down much quicker then regular ice cubes I returned this unit
No, I would not recommend this to a friendPretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s super convenient but after time it’s like the fan inside runs on the water supply fan hose and it cracks the hose. Luckily I can replace the hose myself.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Unhappy,
Please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Gets hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it for 1 weeks and the last days it would get hot and not make the ice like in the beginning. We stop and then try again couple of days and it still was getting hot. It wouldn't do the ice like in the beginning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Anna,
Thank you for reviewing our Portable Ice Maker. I am sorry to read that you have experienced this situation with our product. To prevent this from happening again, please contact us at the link below so we can ensure to solve this issue as soon as possible.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Never used this device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used this device. I cancelled it for the green one. Since it’s the same device it’s probably makes the same kind of hard ice. I like the machines where the ice is a little soft.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Icemaker. We appreciate the feed back, kindly contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Broke within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets moldy every few cycles. I have to clean the ice tray with a toothbrush and bleach frequently. It no longer sucks up water or freezes ice. Not a good ice maker for the price.
No, I would not recommend this to a friendStopped working in less than one year.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased October 14, 2022. Stopped working August 2, 2023. In less than a year. Was good while it lasted.
No, I would not recommend this to a friend