Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cubes are so tiny and takes forever to make. The speed is understood but the size of the cubes are way too small even when choosing Large.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tweeds,
I want to take the time to thank you providing us with your feedback, I want to assure you that your opinion is valued. I can only imagine how frustrating it can be to have this ice maker only make tiny cubes . I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Didn't work at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited about the Insignia Portable Ice Maker. I had been researching for a month about the different machines. I thought with the reviews that this would be a great ice machine. Even though it was a brand new units, it never made ice. I waited 2 days before I plugged it in so that the unit was upright after shipping but it kept just running water. Sadly, I had to return it and still searching for a decent machine
No, I would not recommend this to a friendLeaks water
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this ice maker for 5 months it worked well up until last night . So after a few batches i noticed a puddle of water on the floor and underneath the ice maker. i checked the drain on the bottom and it is dry so the leak must be from somewhere else in the unit. i t only leaks when it is making ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is loud and noisey. When it’s operating I always think someone is knocking at my door
I would recommend this to a friendpoor output
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fully produce ice cubes....several nodes not working 2nd machine
No, I would not recommend this to a friendMolds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice melts faster and it keeps building molds. The components started corruding with rusts as well after 6 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable icemaker. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Minimum Shelf Life.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 months. This ice Maker did not last even 3 months. The motor runs, cycles the water and and goes through the rest of the motions, but the coils do not get cold, and it does not make ice cubes. If you do end up buying this, be sure to purchase the extended warranty because Bestbuy will just tell you "Tough Luck."
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chase,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, it does have a one-year manufacturer's warranty. Please, use the link below to reach us so that we can discuss your options.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ice making speed, Noise level, Size
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! The price is unbeatable and the color choices were perfect. It's quiet, compact and quick. The only thing I wish was the ice didn't start to melt so quickly.I would have given a 5 out of 5 otherwise! I recommend this product!
I would recommend this to a friend It works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these before they hit a yr old the leak. Spend the money on a better one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our product!Thanks for your purchased!
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad design - constantly running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product - it makes no sense since you always have half melted ice. There is no compartment to keep the ice cold so the ice keeps melting and then new ice is put on top of it. Then since it’s half melted it combines into a big ball of ice instead of individual cubes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello bbuyer,
I personally would like to apologize for the experience you have been through with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Spend your money elsewhere.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, will leak along the bottom edge. Do not buy. When asking for help, I am switched from department to department with no help. Constantly given the same 1800 number that leads to know where. I am told to bring it to the local bust buy… But mine closed years ago, they refused to help any further.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChristopherF,
We're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. Please accept our apologies for the inconvenience caused.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product ice melts. If you go to work and leave it working by the time your home ice will be melted
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the product didn't meet your expectations. We appreciate your input and will take it into consideration for future improvements. If there's anything else we can assist you with, please let us know.
Keith | Insignia Support
Ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this ice maker and 6 months later it stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. I understand that it stopped working after 6 months.. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
It’s okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I guess. The ice cubes melt so fast. If I can make a decision I would have not got them machine.
No, I would not recommend this to a friendJust rather get my money back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand and model has not worked out for me! In 1 years time I currently have to return another one and this will be #4. The first 3 started leaking really bad after a few months. The 4th one is not making ice at all now. It keeps saying add water when its already at the max level. The water doesnt move up into rhe tray to make the ice.
No, I would not recommend this to a friendCheryl
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melts before it tray is full really didn’t like
No, I would not recommend this to a friendLasted 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted four months before it went out and stopped making ice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rw214589,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Would not recommend. Makes 9 cubes at a time……
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing makes 9 ice cubes. And the machine isn’t a freezer, so if you don’t remove them after they are made they melt right back into the water tray and then they all stick together into one bulky ice cube mess. Would not recommend unless you have 5 hours to spend in the kitchen watching the machine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pufkya,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take to long for make ice and need to keep freezing cus the cubs start melted
No, I would not recommend this to a friendCould probably find a better one.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker lasted 11 months and suddenly just stopped making ice. Wouldn’t recommend.
No, I would not recommend this to a friend