Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Eh ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a year. Still not that good for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. I understand how exciting a new purchase can be and how upsetting it is that it only lasted about a year, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
- Pros mentioned:Ice making speed
Do Not Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 month. Worked great in the beginning, nice ice, but defective!
No, I would not recommend this to a friend Wouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken and having hard time returning it. I live in rural Alaska and I can’t return it and customer service is making it hard to return. I bought two of them and one of came not working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - White. I am very sorry that you are not satisfied with our products. I apologize for the inconvenience that this matter has caused you, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
6 days of perfect use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance broke after 6 days of use. When we started we followed every detail of cleanup and start up and it worked amazing for the first 6 days then just completely stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KennyM,
Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off. We apoligize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. To further assist you, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Iceless maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item does not keep the ice cold enough it constantly melts. Buy another icemaker....Not this one"
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 26-Lb. Portable Ice Maker! We understand how annoying is that your ice is melting. Please allow us to check this situation with you! Feel free to reach us by clicking on the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Insignia ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't like - small cubes with holes in Can;t keep up with 8 people
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ipadcover,
Your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Broke after 2 1/2 months!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected in the beginning. Bought it April 26, it tore up about 2 weeks ago (in July).
No, I would not recommend this to a friendPiece of crap!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke and I only had it for a little over a year and it just stopped working. I reached out to the manufacturer and they acted like they would help but they stopped answering my emails after sending them my info and the receipt. Do yourself a favor if you don't want to waste money find a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating that it just broke over a year. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Ice maker Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible brand! Purchased Oct 23, 2023 Stopped making Dec 11, 2023. Thos is the second onw i bought that stopped making ice in less than a yr! Save yourself the trouble..Find a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ashley,
Is it really important for us to hear your feedback about this product so we will be able to know how to improve the quality of this portable ice maker. If you need further assistance, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t buy it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working after having it not even 2 years. It’s very loud as well
No, I would not recommend this to a friendDo not recommend.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.17 months of use. The ice maker no longer works, it doesnt move to make ice. I do not recommend. While it worked… the ice was not making the proclaimed pounds of ice it says. But it served the purpose.
No, I would not recommend this to a friend- Pros mentioned:Ice making speed
Needs a better design to avoid mold build up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at making ice, but it’s a mold and debris magnet. I threw it away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Its ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great at first but now sounds like a haunted house every time it scoops the ice into the bin
No, I would not recommend this to a friendNo small ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not switch back to small ice. Was stuck on large ice,and awful taste
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker! We understand you are experiencing issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ice making speed
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped making ice after 3 days. It worked great for the first 2 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Chad.
I would like to express my concern about your experience with this Portable Ice Maker. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
You Get What You Pay For
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker worked for 3 months then suddenly crapped out on me. Hoping I don't have issues getting it repaired or replaced under warranty. Stay tuned....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelH! Thank you for your feedback on The Insignia™ Portable Ice Maker. We apologize for the inconvenience you have experienced with your product. We understand how frustrating it can be when a product suddenly stops working.
Rest assured, we value your satisfaction and are committed to ensuring your issue is resolved promptly. Please contact our customer service team at 877-467-4289 for assistance with getting your ice maker repaired or replaced under warranty.
Your feedback is important to us, and we appreciate your patience as we work to address this matter.
JC | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Terrible customer services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a birthday gift for my mom and first time opening it was covered in what smelled like gasoline and did not work, when tried to return it we where told it can’t be returned after 15 days. Absolutely ridiculous! Send us a broken product and won’t even take it back. Don’t ever buy this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating since you experienced this with you recent purchase. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Just not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job…make fun cubes…but it needs to be filled with water so often
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 5 months, i don't know why
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lucky,
We do apologize for what happened to your Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice i e maker when it worked. It didn’t last long and threw it away.
No, I would not recommend this to a friend