Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Didn't last 30 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one purchased. Already not working. Will see if we can exchange without hassle.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JaneeS,
Thanks for taking the time and effort to leave a review. I am really sorry if the product did not last. I know how disappointing it could be. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Insignia Support || Renee || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not recommend this ice machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine turns off and doesn’t make ice that often. Not sure if it’s overheating or what, but t was not worth the money and now I’m stuck with it because it’s past the return date. Very disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Portable Ice Maker. I am sorry to read that you are having issues with your portable ice maker, please feel free to give us a call at 1-877-467-4289 so we can perform troubleshooting steps and/or review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Insignia icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make ice, read directions and watched the video.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with the ice maker. It's frustrating when a product doesn't meet expectations, especially when you've taken the time to follow the instructions carefully. We understand the importance of having a properly functioning ice maker, and we'd like to assist you with resolving this issue. Please reach out to our customer support team, and we'll do our best to find a solution for you. Your satisfaction is important to us, and we appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Unreliable long term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 1 year and 1 month later. Worked well while it functioned, but I expect it to last longer than this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. We are truly sorry to read your concern with one of our products. We are working
on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Waste of dollar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. For good 10 hours no ice were made.and the motor blew out within that period. I will Not recommend to any one. Its a Piece of junk. Completely waste of dollars
No, I would not recommend this to a friendHigh Energy Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not energy star rated. Ice melts in the tray to be recycled back into ice consistently.
No, I would not recommend this to a friendLoud
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. It was so loud you couldn’t stand it. Sounded like a lawn mower. Very disappointed
No, I would not recommend this to a friendIce Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would suggest to buy extended warranty it comes with 12 months and sadly mine only lasted 13 months. if a product is good it should last more than a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Portable Ice Maker. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Personal use and not sufficient!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just obe word! Superslow not even for one glass ice every ten minutes.! Rerurned to the store, it is a toy!
No, I would not recommend this to a friendnot what we expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this item for a couple of days, the larger ice are so small, we have to returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoePro,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Didn't last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year and a half. Would only be in about 6 hours a day. Turned off when on vacation. Cleaned regularly and only used distilled water.
No, I would not recommend this to a friendgood for use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the out of water button comes on when the ice is full and the and when the ice is full the add water button comes on definitely backwards
No, I would not recommend this to a friendWORST PURCHASE EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a total waste. Ice takes forever to make. The early stuff melts and sticks together by the time the process is done. Hate this. DO NOT BUY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi 12345,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red. I do apologize for the inconvenience that you've experienced to this product since you mentioned that it takes time to make ice and it melts quickly and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Horrible Ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is horrible it builds mold and I got sick and if I don’t get a refund i am going to sue you guys
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hill,
We apologize for what happened to your ice maker. Your safety is our main priority when using our products. Please contact us at 1-877-467-4289 so we can better assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Do not buy this brand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found this to be the worst on the market. Leaks, makes very small ice cubes and they melt so fast.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Ice making speed, Size
Gem of a Countertop Ice Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Compact, fits on the counter under the cabinet. Makes ice really fast. Choice of large or small ice sizes. Simple, intuitive controls and comes with a clear instruction booklet. Great value at the price. Highly recommend this jewel.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your glowing review, Sparky! We're thrilled to hear that you love your Insignia™ Portable Ice Maker with Auto Shut-Off. It's great to know that its compact size, fast ice production, and intuitive controls have made it a valuable addition to your kitchen. Your recommendation means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your ice maker! - Ed | Insignia Support |
Good Concept, Cheap Electronics.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine broke down a few days after its return period. It keeps telling me the ice tray is full when its completely empty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Carlos,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Ice full light and than nothing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two. Stops working within one to two months. Regardless of how much ice is in the basket, you get an ice full light and than nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Only lasted a week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try this ice maker but within the first week it stopped making ice and i returned it that day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JasonW,
Thank you for sharing your experience with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Social Studies teacher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy should not sell! Sorry excuse for an ice maker!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Ice Maker with Auto Shut-Off! We understand. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285