Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Social Studies teacher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy should not sell! Sorry excuse for an ice maker!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Ice Maker with Auto Shut-Off! We understand. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Takes 15 minutes to make one batch of ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a really loud screaching sound took forver to make any ice.. and ice melted immediately wasent really frozen
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
www.insigniaproducts.com/support
Not a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well salesman said his had lasted five years. Our GE fancy ice maker lasted five months so I figured we would try it. And it only Lasted three months
No, I would not recommend this to a friendDon’t do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read reviews ! Piece of garbage contacted Best Buy and maker neither one cared! Waste of 100 bucks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi R8wdy1,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
NEVER WORKED!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item never worked! It wouldn't make ice or do anything.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi dglass,
Thanks for taking the time and effort to leave a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver (NS-IMP26SL0). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email at insignia@bestbuy.com or contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Don't buy@
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is complete junk! Lasted from August 9th to September 8th
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LawrenceT,
Thanks for taking the time and effort to leave a review about our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver (NS-IMP26SL0). I'd like to apologize for the situation that you are experiencing. I know how disappointing this must be on your part. We would love to check this situation further with you. Please feel free to contact us via email at www.insigniaproducts.com or call our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Insignia Support
https://www.insigniaproducts.com/
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t wast your monthly it doesn’t keep it vcold as it makes more the ones made start to melt
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Love2shop,
We appreciate your feedback, it helps us to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Terrible ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow and noisy. Really disappointed would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jtaylor16752. Thank you for taking the time to leave a review on the portable icemaker. I understand how disappointed you are with our product. Kindly contact us to further discuss about this issue and come up with a resolution.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Don’t waste ur money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk and when u call u get the run around poor customer service.don’t waste ur money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Does not last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this end of July 2022 and it died Sept 28, 2022. Sounds like the fan quit working. Was great until this point
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi work,
We apologize for your experience. Your feedback is helpful for us to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Only worked for 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After six months the machine stopped working. So I suggest buying it with a warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Ice Maker with Auto Shut-Off - Red. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Poor Engineering
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junkkkkkkk quit working right 3 months Should be bannedfrom best buy , a gift card would be in order here!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Noice,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
NOT WORKING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS NOT WORKING AND I HAVE TO BRING IT IN FOR SERVICE!!! NO REPLACEMENT OFFERED WITH INSIGNIA, THEY INSIST BEST BUY TRIES TO REPAIR. I havent even had it for a month!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 26-Lb. Portable Ice Maker, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Ice maker not making ice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This never did work. We didn’t realize it until we had had it for a while.
No, I would not recommend this to a friendDid not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked out of box, only cold water, compressor n fan never came on. Just kept recycling cold water. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SwtPeach,
Thanks for taking the time and effort to leave a review our Insignia™ - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Mint. We do apologize for the disappointing experience that you had with our product. It is not our intention to make you feel that way. Hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Help
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit making ice already tried to troubleshoot but nothing has fixed it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work because water ran out of bottom openings. Was very disappointed. I wanted an exchange but said did not have any. I had to just return
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forver to make ice and it does not have a large enough conpartment to hold the ice already made.
No, I would not recommend this to a friendOnly Lasts One Year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed this machine, but it only lasted 15 months, before the fan burned out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker, Rick. We're glad to hear that you enjoyed the machine while it was working, but we're sorry to learn that it only lasted 15 months before the fan burned out. Your feedback is important to us and will help us improve our products. If there's anything we can do to assist you further, please let us know. Thank you for choosing Insignia™! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Broke within 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this December 2021 and it quit working in March 2022; a total of 3 months! Liked it when it did work but not happy overall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us