Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to clean and stopped working. Won’t buy this product again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stef,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pauses a lot and gets stuck. At first it was good then after a while it started to work when it felt like it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bfolgar,
Thank your for your feedback. We are making sure to improve the quality of this product to make sure that it will be convenient to our valued customers.
Insignia Support
Lea
www.insigniaproducts.com/support
Pick something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not make ice, must return because water won't get cold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AmyM,
We are very sorry to read that the ice maker is not making ice and the water would not get cold. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Maybe we got the wrong one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but now it wont turn on going to have to replace it and hopefully the replacement works better and last
I would recommend this to a friendDied quickly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made ice, but quickly died after just 1 month of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Buto,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad made one batch of ice and then never made it again had to return the next day. Wouldn’t recommend.
No, I would not recommend this to a friendIcemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The icemaker machine the ice not during to much and no
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4th grade for 2 weeks then stopped working all of a sudden
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sinseeker,
Thank you for writing a review about our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Mint. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Icemachine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last a year. Will never buy another one of that brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We're sorry to hear that your experience with our product did not meet your expectations. We strive to create high-quality items that stand the test of time, and it's disappointing to learn that you encountered issues within such a short period. Your insights are valuable to us, and we will use them to improve our products. If you're open to it, we would appreciate the opportunity to address your concerns further and explore how we can better serve you in the future. Thank you for your honesty, and we hope to regain your trust. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to work I will not recommend this item
No, I would not recommend this to a friendIced out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice doesn’t turn off automatically as it is supposed too, only used it a few times. Crapes out.. Going back to store…:-(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read about this inconvenience. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Broke in less than 6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product broke in less than 6 months. CS for help is a joke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Ice Maker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Stopped working after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this for the short period it worked. But it stopped working after a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
www.insigniaproducts.com/support
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine was ok for the first week. After that any ice it would make tasted horribly of chemicles.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize the ice cubes that taste like chemicals is not what you wish for, when getting an ice maker and so, please know that you are more than welcome to contact us on the link below so that we can assist you with your unit.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked! The “fill with water” light remained on even when full. So it never worked because it thought it was empty.
No, I would not recommend this to a friendStay away from this. Quit after 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 2 months. Compressor hisses, will not get cold to make ice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi goess2004,
Thank you for the review. We do apologize if the product did not last. For us to fix the issue please call at 888-237-8289.
Insignia Support,
Renee
Stopped working right after the return period
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for a replacement. Do not purchase!!
No, I would not recommend this to a friendPump died in 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 2 months then died. Pump stopped working. Upon further review this is a frequent issue with this model
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our portable ice maker. I am sorry to know that you are
having this issue with the ice maker, I know that this can be frustrating for you, In this case,
I think that it would be convenient if you get in contact with our team, they will try to help you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker doesn’t work. Ice making is very slow and on large setting the ice cubes are a joke. I shouldn’t of purchased this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our ice maker. I am sorry to know that you are experiencing
this situation with the unit taking to long to make ice, I understand that this situation can be frustrating
for you. In this case I think that it would be convenient if you get in contact with our team in the link
below, they will try their best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Good until it died
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year, stopped working after I loved it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us