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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 19 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers consistently note the large capacity of the refrigerator as a major advantage. Many customers are pleased with the great price and helpful staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Fingerprint resistant, Hidden handles, Large capacity

    Rated 5 out of 5 stars

    Samsung large capacity refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice large capacity refrigerator which has stainless steel doors that is fingerprint resistant. It has nice glass shelves and a sleek look with hidden handles.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    A solid purchase...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. No, they don't make them like they used to so it won't last forever; however, the features are useful (WiFi, ice maker, water dispenser, huge size, etc.). The only drawback is the water is not as cold as I would prefer (but it is still cold!).

    I would recommend this to a friend
  • Cons mentioned:
    Delivery, Warehouse

    Rated 4 out of 5 stars

    My Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Refrigerator! The only problem I had was with the delivery schedule .it was supposw to havebeen delivered the 31st of July, then they told me the 30. After all that it was not even in the warehouse. Did not even receive a phone call. Had to call them. Finally was delivered on the 19th of August. Other than that the fridge is good.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Very Impressed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for 3 weeks, and, so far, I'm VERY happy with it. I love the ice maker, and drinking water dispenser. It produces ice quickly, both the cubes and crushed works well, and there is no drip from the water dispenser. I very much like the entire unit in one door design. The refrigerator side is well lighted, quiet, very large, and holds even temp. My only criticism is I bought the wi-fi model by mistake. I didn't realize the model had wi-fi (which I have no need of), and the in store salesmen didn't explain I was paying $100 more for this model. All in all, it's a great price for a quality, great looking product.

    I would recommend this to a friend
  • Pros mentioned:
    Great price, Large capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and size. Best Buy helped us find the right appliance

    I would recommend this to a friend
  • Pros mentioned:
    Sleek look

    Rated 5 out of 5 stars

    Samsung side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for a super price. Sleek, Sharp looking, easy to install. Easier to clean a side by side than a bottom freezer fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Great price

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great condition and very helpful staff! Lucas ia wonderful!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Delivery, I would like to congratulate you on your new Samsung Refrigerator. I am so glad you were able to find a great unit for a great price. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Great price

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect products and so nice, simply used, high quality from Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Love the fact I can see a digital value and adjustment for temperature instead of the old old slid knob. Quality appears very good but time will tell on the life of the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our new office and it’s perfect for multiple people to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I had a Samsung with the ice maker inside the freezer before and it leaked constantly. This fridge has the in door ice maker and it’s a much better design. Hasn’t leaked and our power was out for three hrs one night.The Wi-Fi and SmartThings app are nice features when you’re away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Love the cool features , so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Does as is advertised, we have samsung tvs as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge i have in my 24 unit buildling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!! Even beeps alot when the kids leave the door open to long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fingerprints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fingerprints!!! Inside is light and roomy and stays cold consistently throughout.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung, thank you for taking the time out of your day t provide a useful review. We are ecstatic to know that you are enjoying your new machine. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have it for over a month and its been great. The finish is better than expected, and temp is perfect. A lot of room inside and WiFi too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Faltu, I congratulate you on your new Samsung Refrigerator and love to see that you are getting superb results. We are happy to welcome you to our community and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Perfect for us.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Practical, efficient and easy on the eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and well made. The best refrigerator we have ever had!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Michael, I really appreciate you pausing your day to share your review on your new Samsung Refrigerator. We are happy to raise the bar of expectations for you. Welcome to our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Stay Away from Samsung!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is incredibly poor. It works, sort of. Very poor engineering. Frig doesn’t get very cold- it’s adequate but very disappointed- would expect this quality from a cheaper off brand. Would not buy this product again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MovieMic! We want you to have the best possible experience with this refrigerator. I have a couple things I believe will be helpful to you. First, this link (https://bit.ly/3hkF7hk) has information on how to improve the performance of your ice maker. I also have this link (https://bit.ly/3la4bcg) to some steps you can take if your refrigerator is not getting cold enough. ^Jecca Samsung