Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$719.99
Save $230
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1978 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,978 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deivery and removal of the existing refrigerator was flawless. This is our first LG refrigerator. It is solid and well made. Terrific use of interior and exterior space which is providing maximum storage and utilization. Very pleased. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I got 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but they took a while to install. Like a month and a half!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Energy efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 1998 Crosley refrigerator. This should pay for itself in energy efficiency in about 3 years compared to our old one! Very nice, simple fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value - very nice looking

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this same fridge and home and at our permanent campsite. It's perfect as a second fridge and very attractive. Priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Appliances

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just plain and simple. nothing more to say

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    lg 20.2 cu. ft top-freezer refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No complaints, Spacious for its size. Would recommend this product if you have limited space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lg refrigerator second try better than first one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    August 11th first lg refrig delivered but new braided water connection wasnt ordered by salesperson & drivers weren't allowed to use existing plastic tubing. They left refrig unplugged in kitchen & drove away. I plugged it in & pushed it in place without icemaker being installed. Found that doors wouldnt close completely unless pushed the last couple of inches. Contacted geek squad & notified them of issues. 8-11 delivery guys came & installed ice maker & braided hose that hadnt been ordered. Noted with them issues with doors not closing. 8-29 geek squad rep came for door issues & ordered new hinges. 9-17 rep came & installed new hinges but didnt fix issues. Ordered replacement refrig & icemaker. 10-7 new refrig delivered but drivers couldnt remove original icemaker to swap into replacement refrig, had to order new icemaker. 10-20 new icemaker delivered & installed. Working ok so far but best buy ordering & delivery system needs work. The geek squad rep who replaced the hinges was helpful but the delivery drivers were uninformed about what was supposed to be done beyond delivering the refrigerators.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for sharing your detailed experience with the LG Refrigerator (LTCS20020S) model. We appreciate the time you took to outline the delivery and installation process, and we’re glad to hear your unit is now working properly.

      For the door closure issue you mentioned, it’s helpful to ensure the refrigerator is properly leveled. If the front of the unit is slightly higher than the back, the doors will naturally close more easily. You can adjust the leveling legs at the bottom of the unit by turning them clockwise to raise or counterclockwise to lower. This small adjustment can often improve door alignment and closure. For more information, visit https://www.youtube.com/watch?v=x9rfSiLLVus. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    2nd Fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second refrigerator for the garage. Nice size but doesn’t take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy camper.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my backyard not to mention the excellent performance. Makes ice cubes instantly and I never have to buy ice anymore specially this summer heat. I am ver happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for my daughter in law and she loves the stainless steel and loves the refrigerator. She needed a new one because the previous refrigerator was making a lot of noise, seems the refrigerator was going to break down anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but Spacious, easy to clean, contents visible.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big Beauty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and beautiful. Very roomy. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice for price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed larger fridge for garage to hold extra stuff don’t want to put in main fridge. Works great and is surprisingly nice for the price would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works really well and is well lit on the inside with lots of storage space. Works great in a small space. Installation was quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Auxiliary Fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what we needed. We use it as our second fridge that we keep in the garage. It has plenty of space in both the refrigerator and freezer. Definitely recommend for anyone who needs a fridge that has a smaller footprint but still has enough storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Top-Freezer Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG top-freezer refrigerator was delivered on January 11, 2023. We were happy with the service we received from the two men. Sorry, I forgot their names. So far, we are enjoying the refrigerator and have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Appliance good price nothing fancy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. The shelves on the door are big improvement from my old refrigerator. They are solid on the bottom and nothing falls out when opening the door like what happened with my previous Frigidaire refrigerator which was just awful in more ways than one. Remember when you plug it in it won't turn on for several minutes! Seems like they could write that somewhere in the literature that came with the refrigerator. But overall I'm very happy with it and it was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered set up for door changed, all done efficiently and correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product works perfect so far,well set up by the delivery guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cheap fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great. Smaller so freezer has looked space but it’s understandable with the price. Keeps everything cold and still working a year later!

    I would recommend this to a friend