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Customer Ratings & Reviews

$719.99
Save $230
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1973 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,973 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered as promised and setup accordingly. No issues to report. We placed it in the garage as a spare to another LG French Door in the kitchen. So far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their brand speak volumes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was terrific. I love the user-friendly app. Their friendliness manner is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace our old garage refrigerator. We have now had it for over a year and it's still going. It's in the garage so it gets very cold in there because we are in the north east.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. Lot of room inside. I had one before and purchase another because I like it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean lines, has basic functions that I wanted, wanted white

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivered and installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great. Customer service is amazing. They delivered and installed it. Delivery guys were very nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. Bought it to put in our basement bar. Fridge works great. Options for shelving positions and great door storage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Apartment-friendly and simple!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! Simple and apartment-friendly with lots of space for all your fridge goods. Easy to install so no need to add that on. Overall, a very happy customer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator quality very good, ice maker faulty, delivery, setup terrible. Had to return two Refrigerators (delivery damage and installation damage) and one faulty ice maker. One deliver didn't even remove refrigerator plastic/tape or plug it into outlet. One delivery cancelled one block from house because of slippery hill (told dispatcher of better route but delivery was cancelled anyway). The delay resulted in spoiled food and multiple cite prep/furniture movement. Representative promised to have someone call to reimburse us for food loss. No call received.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for reaching out to us. We understand the importance of having your LG Refrigerator (LTCS20020S) model delivered and set up correctly, especially when dealing with repeated delivery and installation challenges.

      For the ice maker issue, one helpful step is to check that the water supply line is properly connected and the valve is fully open. You can also reset the ice maker by pressing and holding the Test/Reset button located on the ice maker until you hear a chime. This helps restart the cycle and can resolve faulty operation. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If the issue continues after these steps, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was great, but the deliveries scratched the surface of the refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Humming Sound, Could Become a Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator appears to do a good job keeping contents. But there is an annoying hum that I keep hearing. Also, fingerprints in the exterior is very noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great 2nd refridgerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a second refrigerator for the garage. Great freezer area with an adjustable shelf. The large shelves on the door are great to hold milk, wine, and beer A large amount of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge ever I would never replace this fridge I think this fridge is better than the LG fridges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells, not whistles, just great value and a great appliance. I got this as a second fridge and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love LG!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 13 year old 2nd fridge was starting to be problematic, so decided to replace it. This is our 3rd LG fridge, best we’ve ever had. And Best Buy’s delivery and removal of old unit is first rate! We have this one out in the garage for overflow storage.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Newish fridge overdue review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sleek and affordable. Delivery was on time and orderly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Loving my Frig.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG REFRIGERATOR. Just the right fit and size. Has many of space with large shelves in the door. Perfect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this item. It is much larger than the one I replaced and couldn't be happier. I did have to do some carpentry work to have it fit where the old one was. Although once that got done TaDa.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been great. There is plenty of room and everything fits.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge. It works and it stays cold. I recommend using it

    I would recommend this to a friend