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Customer Ratings & Reviews

$719.99
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Comp. Value: $949.99
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Customer reviews

Rating 4.6 out of 5 stars with 1971 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,971 reviews
  • Rated 5 out of 5 stars

    E Duran

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for what we were looking for. Delivered in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. All good. Delivery was seamless. Only bad is minimum 50 characters for this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well to date. Great cooling and freezing. Great customer service from the delivery team!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom freezers are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A refrigerator is a refrigerator, but I always had a bottom freezer, now that I have this top freezer, it's very different with the bending down, give me a break

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything things was good accept missing 1 bottom door drawer and already informed but nothing as yet. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth delivery/thank goodness for coverage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery. However cracknin top shelf corner just haven't gotten around to ordering the replacement since i purchased the 3yr coveragevi will be contacting them tmrw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! The drawers are spacious and the shelves on the door hold a lot! Deep freezer and lots of room inside. For the price, hard to do better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 20.2 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and the add on ice maker. Great brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small refrigerator, but it fit in my house. Very pleased with it! Delivery was wonderful and it was even raining. The guys were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhe second Best purchase I've ever made at Best Buy in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Gaye Small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator for a small family. Good storage layout in fridge and freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG-20.2 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent purchase, so far good, and we were going to get a new top freezer, thought if the top would be too small. But it has a plenty of space for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & professional service. Delivery was on time and also very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dorothy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! The price was very good !!! Great customer service !!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this one immediately. No matter how you configure the shelves you cannot get a single bottle to stand up in the freezer. And the fridge shelves are not great height options either.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Katie. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. We understand how important flexible shelf space is, especially when storing taller items like bottles.

      For future reference, this model features adjustable door bins and removable shelves, which can help create more vertical space. For example, removing one of the freezer shelves entirely may allow bottles to stand upright. You can find setup tips and troubleshooting steps here: https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. If you'd like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Lg frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy frig essy to use and good storage space..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service Awesome delivery men Awesome experience will definitely recommend and shop more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second fridge. Fits plenty of “beverages” and excess groceries not needed day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! From the customer service in store all the way through installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this unit. I wish I could control the settings on the refrigerator and freezer separately, but that’s my only complaint.

    I would recommend this to a friend