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Customer reviews

Rating 4.6 out of 5 stars with 1978 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,978 reviews
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, purchased and picked up, works well, like the black ad surgace, it has heavy use and doesnt show fingerprints. Great value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rental refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I would recommend this refrigerator for anyone looking for a rental property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase I am very happy!!!!!!!! Se you soon Great service. Quick delivery. Happy with Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. It was 5” too deep for my kitchen, but a side from the size of it not fitting my needs, it worked very well, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with installation and how to use. Answers all questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good basic refrigerator. Minor issues so far include non-continuous temp adjustment. Meaning it is specific settings with no in-between. Magnets do not hold on the front, ha ha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves the purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose i bought it for and the price is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waited a year to pass before leaving review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was getting it here. Took 3 months to arrive but other than that it does what it should be doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when delivered, fast set up., very puntual .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE DO NOT BUY ! ! ! !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started making an extremely loud noise right after it was installed and have tried contacting LG FOR WEEKS to repair this issue but am still waiting for an appointment. On the phone for hours, HORRENDOUS service. This product clearly needs to be replaced its been defective since the beginning and LG and Best Buy have been no help whatsoever. Ridiculous. LG even has a class action lawsuit against them for having bad compressors. Clearly they do not care. DO NOT BUY ! ! ! ! Such a huuuuuuuuuuge waste of time and money ! ! ! !

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Teri. We understand your experience with the LTCS20020S refrigerator and the challenges you’ve faced in getting service. We understand how concerning it must be to encounter noise issues right from installation. While the noise could be due to various factors, we want to ensure that it’s properly addressed. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--201502921534.

      For immediate assistance, please reach out to us via a private message on Social Media @LGUSSupport, so we can prioritize your case and explore all options for a resolution. Thank you for sharing your feedback, and we’re here to help make this right.

      —Avril LG

  • Rated 5 out of 5 stars

    Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. I would recommend this product 100% guaranteed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom freezers are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A refrigerator is a refrigerator, but I always had a bottom freezer, now that I have this top freezer, it's very different with the bending down, give me a break

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    E Duran

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for what we were looking for. Delivered in a timely manner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth delivery/thank goodness for coverage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery. However cracknin top shelf corner just haven't gotten around to ordering the replacement since i purchased the 3yr coveragevi will be contacting them tmrw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything things was good accept missing 1 bottom door drawer and already informed but nothing as yet. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well to date. Great cooling and freezing. Great customer service from the delivery team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small refrigerator, but it fit in my house. Very pleased with it! Delivery was wonderful and it was even raining. The guys were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Gaye Small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator for a small family. Good storage layout in fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 20.2 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and the add on ice maker. Great brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG-20.2 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent purchase, so far good, and we were going to get a new top freezer, thought if the top would be too small. But it has a plenty of space for storage.

    I would recommend this to a friend