Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Angle. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Left. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 11. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 12. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 13. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 14. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 15. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 16. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 17. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 18. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 19. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 20. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 21. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 22. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 23. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 24. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Alt View 25. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • LG 20.2 Cu. Ft. Top-Freezer Refrigerator video 1 minutes 20 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black

Model:
LTCS20020B
SKU:
6452817
Highly rated by customers for:
$719.99
Save $230
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1978 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 1,978 reviews
  • Pros mentioned:
    Overall performance

    The product is good, but the service is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator performance is great. However, when I received the delivery, the side part was dented. The deliverers took pictures of the part, but there was no feedback. I use it because there is no problem with the performance, but the service is a bit unsatisfactory.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space. Nice color and good for family

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    beautiful design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside is very large, put fresh fruits and vegetables.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Plain Jane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted I have no issues with this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Smooth operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and the installation was done by best buy.

    I would recommend this to a friend

  • 20 cu ft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines, foot print saimilar to 18 cu ft. Well thought out interior. Easy to clean, bright LED lighting

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed!! Perfect size. Would highly recommend this

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend

  • Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an extra fridge. Holds all our drinks and keeps them icy cold.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge. nice looking and clean design inside and out

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it was the best thing I bought so far

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good it works great no problem with it. The delivery guys were great

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • LG refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and meets all our needs. We are satisfied w the colors, the space

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Big problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, cools well and is quiet. BUT the shelves in the refrigerator do not slide out. So lots of space to put in food, but very difficult to reach anything in back. Stupid design flaw. No way to know this since not on floor display and would assume shelves would slide as do most refrigerators in this size category. Would never have purchased, but now I am stuck since return is impractical. When I called LG about this bottom line response was too bad for you.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    No, I would not recommend this to a friend

  • Best Delivery Team EVER!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a smooth delivery. The drivers were so polite and efficient, we don't have an elevator and they came to the 4th floor with no problem. They help me set it up and were so nice the entire time.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Fabulous! Thanks for making our day. We appreciate the time you've taken out of your day to share your experience with us and the rest of the community. We look forward to the next time you stop by to share how we can continue to make you proud to be part of the LG Family. ~Tanisha LG

  • Pros mentioned:
    Overall performance

    LG 20.2 Top freezer- frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product working perfectly. Installation was very smooth & professional

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend

  • Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but i was disappointed when it didn't have a light in the freezer, as advertised.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LGRefrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is as described and exactly what I was looking for

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    , beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, beautiful beautiful beautiful beautiful

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, as advertised. Using for a breakroom.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • WARNING: this fridge needs 2" of clearance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We almost bought this but fortunately we read the install guide at Home Depot and found out this fridge needs TWO FULL INCHES of clearance on all sides for airflow and proper operation. Definitely makes it unfit for our kitchen. Buyer beware. Have no idea why LG and BBuy don't make this more obvious.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    No, I would not recommend this to a friend
Page 98, Showing 1,941-1,960 of 1,978 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.