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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,542 reviews
  • Rated 5 out of 5 stars

    One of the best mice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mice out on the market. Well built and software is decent. Especially during black friday/christmas time you can get this for a great price. Must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price/Value and compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality Adjustable weights Lots of programmable buttons Excellent software that works with windows and Mac alike. Looks nice, even in work environments. Reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, it replaced a similar one that I used for years, hopefully this one lasts just as long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best budget gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a huge upgrade from my older G518. The customizable side buttons and scroll wheel add more functionality during gaming. The G502 feels perfect in the hand is is very precise.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much to say about this since I’m not picky about mice. It is tactile and the weight can be adjusted which is interesting. I believe it’s a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the best mouse I've ever used has features that support other mice don't have, so I recommend buying this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely fantastic feedback! We're thrilled to hear that you feel the Logitech G502 HERO Wired Optical Gaming Mouse is the "best mouse you've ever used" and that its features truly stand out. Your strong recommendation is highly appreciated!

      It's clear you're experiencing what makes the G502 HERO such a legendary and enduring favorite among gamers – from its precise HERO 25K sensor to its 11 programmable buttons and customizable weight system.

      We're delighted that the G502 HERO is providing such an exceptional gaming experience for you. Enjoy your games! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse i love it so much really upgrades my gaming experience

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO! We appreciate you taking the time to share your experience. We're thrilled to hear it's enhancing your gameplay.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Budget mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and feels smooth. This is perfect for people with a budget and want something that is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse and a legit choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a huge fan of the edgier mice but this one feels very comfortable and responsive . Easy to understand why a lot of gamers love this and would recommend giving it a serious consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome mouse and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect, I am glad I got the promo! I recommend it and it was easy to pick up from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talyns mouse review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse I’ve been using it for awhile now and it works great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech G502 HERO! We're glad to hear you're enjoying its performance.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features you'd expect for a gaming mouse, works well. The logitech software isn't too terrible. Only annoyance, is that the flap that holds the weights inside, frequently pops open in use - it's sat just under my thumb, so any time I even slightly lift the mouse off the mat, it opens and dumps the weights out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my mouse due to a covfefe accident. This one has great reviews and I'm not disappointed. I live the GHub software and that I can tweak both my mouse and headset with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Only Mouse I use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 6 or more of these since this first came out. I abuse my mouse gaming, and I always go back to this.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, ease of use is great. this is a must have for gamers who spend a lot of time on a mouse. has weights to make it easy to move around, highly customizable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, haven’t had any problems with it since I’ve gotten it. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice for gaming enthusiast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store staff made this buy very easy and simply. Quality product, knowledgeable sales employee who assisted us. He simply shared info and allowed us to make decision with Hawking on product over another.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse has yet to let me down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired isn't always a bad thing. I absolutely love the way this mouse fits in my hand. The additional weights are a welcomed plus. I mostly game on my PC and this mouse has yet to let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good I use it for gaming really love it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying it for gaming. The G502 was designed with gamers in mind, and we're thrilled that it's meeting your expectations. Thank you for your kind words about the G502 HERO!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. Not from failure but to have at another computer! Super comfortable mouse, especially for those who prefer a bigger product. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, and thank you so much for this awesome review of the G502 Hero mouse! I personally still have my G502, and use it as a backup mouse in case my main one ever fails. It's never let me down so far! If you haven't done so already, feel free to download our GHub software, which should allow you to customize the lighting, button mapping, and DPI of your mouse. Thank you for being a Logitech customer!