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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 7,542 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logi, never disappointment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gamming mouse from logitec, i purchased in November 2022 and still works!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product I can stand behind. I think it’s the 3rd one I’ve bought feels perfect and I’ve recommended to friends who also really like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves how fast and responsive this mouse is.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best wired mouse ever

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are placed perfectly. I love the app. Customizable! The feedback is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multiple options

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard finding a mouse that was cheap and still had multiple movement speeds, but this did the trick. 1 year later and still works great

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    G502 hero!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings my game to the next level ! It's a great mouse and I love the rgb

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has surpassed my expectations, one of the best mouse I’ve ever had! I also have a Logitech headset, and it is very good. Very good brand and seller!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Slick wheel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The positioning of the buttons is great. Nice weight. The wheel is slick .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 Hero Mouse! We're glad to hear that you appreciate the button placement, weight, and overall feel of the wheel. Your feedback helps us continue to improve our products.

  • Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very great mouse qith many programable options, a scroll wheel lock so i can choose between fast scrolling or precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback! We're glad to hear you're enjoying the Logitech G502 HERO. It's great to know you appreciate its many programmable options and the versatile scroll wheel lock feature. We strive to provide our users with highly customizable and functional products, so it's always rewarding to hear when those features are a hit! Logitech

  • Rated 5 out of 5 stars

    Basically Thor’s hammer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so absolutely amazing. It fits the hand perfectly, button pressure is exactly right and movement is as smooth as can be. With this I am so close to unstoppable right up until the point where people get so sick of me shooting at them and missing they simply turn and destroy me. But you can imagine how amazing it will be if I ever stop sucking immensely at every game I play and truly utilize the advantage I have in my hands. But no matter how many times i get completely manhandled I always pop right back into a game because one day it will all come together and I will mow down everyone that stands in my way like a true OG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used both wired and wireless; amazing mouse. Could not recommend more.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback on the Logitech G502 HERO Gaming Mouse! We're thrilled to hear you find it amazing, whether wired or wireless, and that you highly recommend it. Happy gaming! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with the mouse at all, despite being dropped several times. The weights stay inside and are easy to swap. The long cord is great for almost any setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech g502

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse really hit quality would recommend this mouse for anyone into gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Logitech fan for years. Bought this mouse for my wife to use for working from home. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the mouse has been amazing to use. It is very comfortable for my hand. I enjoy the customization with the weights, and that I can change it for my comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING MOUSE, i had the old version of this one and the new one feels like the same, but with better sensor, some aesthetic things and the new software is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech Hero wired optical gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Logitech Hero wired optical gaming mouse fits my hand perfectly. It is easy to handle and maneuvers very easily

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad to hear the Logitech G502 HERO fits your hand comfortably! Our ergonomic designs aim to provide exceptional control during gameplay. For any gamers looking for a comfortable and responsive mouse, the G502 HERO is a great option to explore.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Favorite Mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse. I continuously come back and replace it with the same model when it breaks. It can be weighted and keys binded for individual needs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse albeit wired, preference I suppose. Wasnt trying to spend alot, besides that awesome all around. Mostly gaming but I use for everything since Im not huge fan of touchpad, as I use laptop. If you have the funds go wireless wont be dissapointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is very ergonomic. It feels good in the hand. It is very precise and responsive. I love the programmable buttons. It looks and feels like a winner.

    I would recommend this to a friend