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Customer reviews

Rating 4.7 out of 5 stars with 7544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 7,544 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ever best equality ever. Good for gaming business school

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    THE BEST MOUSE EVER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t look for a different mouse. This is it. This is the one. It feels super comfortable in the hand and very natural. It’s perfect. Absolute perfection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, it's perfect for gaming or project and also the price isn't bad for a high performance and good quality gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    very comfortabler mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It's very comfortable and has lots of customization options for sensitivity and logo color

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Mouse, Great Features, Solid Colors

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Corsair Dark SE (?) mouse to this and I had to definitely get used to the slimmer design and leightweightedness of it (even with the weights put in the bottom), but after about a month or so use, it's been super great. The Logitech G Hub auto switch between games and applications makes it a breeze and even allows you to have colors switch between each game. Super cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best mice out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, and great software to go along with it. Plenty of features and modes you can set .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it feels good in my hand and work great for gaming and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse but logitech has been slacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse back in like 2016 and now again in 2024. They replaced the old braided more durable cord with the flimsy new basic one. Not super happy with how logitech has been lacking and not giving more mind to the quality of the products but still a great mouse overall.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular gaming mouse with a long-standing reputation. While the change in cable material might be disappointing, it's still a great mouse overall, offering excellent performance and customization options.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 15 year old son. He loves it! Price is reasonable and works well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Sam93, we're glad to see you're son is getting the most from his G502 HERO Gaming mouse! This mouse is Logitech's best selling and most famous gaming mouse! Your son is definitely gaming with the best in hand. Continue to enjoy and happy gaming!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Buy it, try it, you wont deny it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really should be 150 like its wireless cousin. This mouse is fye asf. Different presets and options. Awesome mouse highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse, all the functions that it has makes gaming and all other projects so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse exactly like the previous mx 500 that i owned except there is updated sensors and a better feel to the buttons and weighted just enugh. Definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working great after a year so it’s a win for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as my prior Logitech mouse started to fail after 7 years. The difference in reaction when playing action games is noticeable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great review of the Logitech G502 HERO! We're thrilled to hear it's been a noticeable upgrade from your previous mouse, especially for action games. We appreciate you highlighting its performance and your long-term satisfaction with Logitech products. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works as featured great gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built well performing comfortable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse for me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I bought one for my 1st build and had to buy it again for my 2nd work build. Smooth, great size, nice additions.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and looks nice while doing so. My husband likes this mouse so much he wants one for his work computer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality hood shape for your hands and pretty lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great wired Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. I have large hands and its comfortable to use. The wire is pretty flexible so dont cause serious distractions to game play. Extra weights included for personalized comfort All in all a good quality product. P.S. Doesn't have much in way of lights tho. The G on top and tiny spot by thumb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse and good for big hands

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned several gaming mice, this by far is my favorite and best for my big bear paw of a hand. Bigger hands are welcomed with this bad boy.

    I would recommend this to a friend