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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 7,542 reviews
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great hardware, bad software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse, I hate the software. The feel of the mouse is fantastic. All the buttons are in the right place. No wrist fatigue. The Logitech G-Hub software crashed my computer on startup (it would blue screen on startup, I almost had to reformat my PC and reinstall windows). There were no diagnostics that said it was G-Hub failing, but I noticed there were 2 icons on my desktop. After that happened a few times, I uninstalled G-Hub and I haven't had any issues since. This is the best mouse I've owned and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse on the market. Have had some issues with faulty mice but when you get a good one, it lasts and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, user friendly. Bought as a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse imo this is my 2nd one (my first one is still good but I wanted a brand new nice one)

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about this mouse. Works great and the extra added weights as well as the software makes this mouse pretty customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love the programmable buttons and the quick DPI change settings. Would recommend for any gamer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying your G502 HERO mouse! It's fantastic that you love the programmable buttons and quick DPI change settings. We appreciate your recommendation for fellow gamers and are glad it's meeting your needs. Thank you for sharing your positive experience! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gamer child, obsessed with reading everything there is to know about product quality, requested this. He loves it and says it feels nice and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good balance of features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handle and I do not like move to light. But it is also not too heavy and you can adjust the weight. Compatible with Ghub as well.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Spoiled by it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has spoiled me absolutely in love with it going to be getting another just to have at work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! I would recommend to others. My son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every couple of years I get the excitement of breaking a g502 just so I buy a need one and feel complete again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your enthusiastic loyalty to the G502 HERO! It's great to hear that it brings you such a sense of completion, even if it means revisiting a purchase every few years. We're glad you find it so satisfying. Thank you for your continued support! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clicky clicky. Works like a mouse, clicks like one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, feels great 8n hand. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great its not jumpy and rills nicely. It was a great price for the gaming mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! Thank you for your positive feedback on the Logitech G502 HERO wired gaming mouse! We're so glad it works great for you with smooth tracking and a nice scroll wheel, and that you found it to be a great price for a gaming mouse! Logitech

  • Rated 4 out of 5 stars

    Solid bugger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife has no complaints, uses it daily to play sims 4 and goes crazy making families and mutations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my nephew, he quickly set it up to his way, he says it's a great product and there is no way to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for gamers who want a good start. easy to handle once you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wired mouse, so much more responsive. Works great. love all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best mouse for the price, multiple macro buttons and weighted.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Greate mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Has adjustable weighting that helps a lot.

    I would recommend this to a friend