Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 7,542 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and smooth movement. Light to manuever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech - G502 HERO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence! I would recommend this product to all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great mouse at a better price just for the SE badg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, solid construction and quality. Exact same as the normal G502 hero just with some silver accents and cheaper so it's a no brainer, why wouldn't you save the money unless you feel like it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming. Not too big or clunky for frequent use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, my son loves it! It has taken his gaming to the next level!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very good for the cost is the best one my kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, moves with ease. Love how the hand grips around it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few months now and it works great! Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Gaming Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a gaming mouse with a button by the thumb for aiming and this Logitech G502 did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimum 50 characters (00 charactors remaining)...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you're enjoying its exceptional performance. We strive to create products that enhance your gaming experience, and we appreciate your feedback. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse a little bit on the heavier side but I prefer them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Grandchild gift request

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on request from grandson and salesman, we bought the right one

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent, comfortable in hand, cool lighting

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, easy to use, looks really cool with lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the required customization that a gaming mouse needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price and fits well in my hand. Used for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the mouse and is happy with it. Seems to do the job

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Mouse stopped working

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially excited to own this mouse. I heard extremely good reviews. However, the description provided by Logitech is extremely misleading, there arenot 11 programmable buttons, only 9. The color options in the Logitech GHub (the programming interface) are horrendous. It provides a color wheel to choose from, but the colors reflected by the mouse do match what is on screen. I have a baby pink, black and white setup, and the color on my mouse is purple not pink. I have tried multiple times to match the colors of my LED strip and Razer Keyboard, but it will not do it. On top of this, my mouse stops working! The Logitech GHub completely crashes and will not allow an uninstall. It is just sitting on my hard drive. I can not install a new version or delete the old one. The buttons on my mouse have been reversed. The right click is now the primary click and the middle button (scroll wheel) is now the secondary. The left button no longer works. I have uninstalled drivers, reinstalled, restarted and tried the GHub again, and nothing works. I will be returning this mouse in favor of Razer. Thank goodness I purchased the protection plan. It conveniently stops working 2 days after the return period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    G502 Master Race

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Corsair M65 RGB Pro. Used for everyday work (Office, PowerPoint, Email), Gaming (FPS, Flight Sim, RTS). Pros: +Logical Button layout. All controls easily reachable with either thumb or index finger. ++DPI control with index finger and DPI Shift (SNIPER button) with Thumb. +Adjustable weights Cons: -None.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very good feeling in my hand. Love that weights come with it also the options to change DPI on the mouse.

    I would recommend this to a friend