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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 7,541 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse you can also adjust the weight of the mouse to your liking

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re glad you enjoy the customizable weight feature—it’s designed to give you the perfect feel. Logitech

  • Rated 4 out of 5 stars

    Great mouse for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for almost a year now. It still works perfectly fine with no lag when playing shooter games. The extra buttons on the mouse definitely helps when trying to use multiple of inputs into the game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your satisfaction means a lot to us. Reviews like yours help us refine our products and better serve our users. Thanks for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Mouse at a Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that feels good in the hand, exactly what I was looking for when replacing my old Corsair ironclaw.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    welterweight knocking out heavyweights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on sale for 40 bucks, when i got home and opened it up i was really surprised at how high quality it felt, extremely sturdy. even came with a nice little plastic case filled with 6 half gram weights to customize the balance of the mouse. more than happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    The GOAT of mice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve used. Been a user of this for a plethora of years at this point and it’s still working like new. I’m not a huge fan of the Logitech software, but that’s being nitpicky if I’m honest. This is a great mouse with many programmable features and I would highly recommend this to anyone on PC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    G502 Hero is the Hero!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be the M65 Pro kind of guy. Using the G502 has been a bit different in my gaming experience as well as my editing experience. I have a big and heavy hand. So going light on a mouse is out of the question for me. The weights provided and the layout of the weights do make a difference to me and the function and comfortability of the mice. This is my third G502, not because it broke but because I've expanded to 3 different editing rigs now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price - Slightly weird scrolling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scroll wheel is a bit weird but it works great other than that. very affordable also.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your input! It’s great to know the G502 HERO offers excellent functionality and affordability, and your thoughts on the scroll wheel are valuable. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse for Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best gaming mouse I have found for this price point. I love the ability to customize weight as well as the various buttons for keybinds. I find the number of buttons isn't overwhelming like similar gaming mice and they are all easy to access (even for someone like me with small hands). If you're on the fence between this mouse and another at a similar price, this is the one! I am planning on buying a second just in case this one is no longer available when I need a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent value and performance for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent gaming mouse for a reasonable price. Is it the best? No, but for the price it works well and I like the software that comes with it so you can customize it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re sorry the G502 HERO didn’t fully meet your expectations, and we appreciate your input. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great addition to your setup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new mouse a while back, cause my old one lost its touch, and it was a great buy. They give you magnets so you can make the mouse feel heavier so you're not just whipping it around. I enjoy the lights and the back page or foward page side buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. This is one of logitechs best selling mice for years. For the price, this mouse is fantastic. It feels great, has plenty of programmable buttons, and the ability to change the actual weight is nice. It’s a great gaming mouse, but even if you don’t game, it would make a great budget friendly mouse for other tasks such as video and photo editing with the ability to program all the different buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very good gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good budget gaming mouse, works perfectly. It also has multiple buttons on the side which can be used for specific actions. It has a very good RGB which gives u a gaming feel. To change the DPI and customize the buttons u will need to install the Logitech G hub application on your desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On sale grab, pass otherwise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse. Has a few problems but nothing that makes it not worth the price, at least when it was on sale for like $30. If you see it on sale grab it, pass if it’s not.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you found value in the G502 HERO Gaming Mouse, especially at the sale price. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had mine for a month, but so far I love it. It fits my hand well (I'm an average-sized guy), the weight is good, and the buttons have a good feel. I also like that the scroll wheel has two settings, so you can scroll precisely in-game, but then scroll quick and smooth on a webpage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great mouse, lasts forever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse I had to buy another after 6+ years. My first is stil going strong but gave it to my kid for his set up. I bought myself a new one bc I love it so much

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech Logitech G502 HERO Wired Optical Gaming Mouse and it worked for you for so long. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works exceptional for 40 bucks, would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad to hear you’re enjoying your Logitech experience. Your input helps us continue to deliver quality and reliability. Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great value for a Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Comfort level is great for those of us with fat, chubby, short-fingered hands. Lots of buttons I will NEVER use. Lights are cute. I like the wheel spin clicking on-er/off-erer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse that last years. This is my second mouse after my left click finally started giving me issues. Well worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great mouse but only lasts about 4-5 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming this is my second. The mouse has changeable dpi and weight. the only downside is that it lasts about 4-5 years then you gotta look for a new mouse but that is longer then most other mice on the market

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the G502 HERO! We're glad you're enjoying its customization options and durability. We're always striving to improve our products' lifespans, so your feedback is valuable to us.