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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 7,541 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing mouse to play video games! I had so much fun with it comfortable and lots of buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review of the Logitech G502 HERO! We're thrilled to hear you're having so much fun gaming with it and that you find it comfortable and appreciate the button layout. We designed it with gamers in mind, so we're glad it's enhancing your gaming experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really comfortable, just enough buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: - really ergonomic, I don't fault any strain after prolonged use - really premium quality and feel, the mouse wheel is aluminum - unlike a lot of gaming nice it's not tricked out with too much LED's or gaudy logos so you can even take it to work - even without installing the program the buttons have use right out of the box, like going back in Google chrome Con: - nothing I can think of, it's a really good mouse Con: - not a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old SE mouse. When these go on sale, they're an excellent price! I use a desktop so I have no need for the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great mouse for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price. I needed a replacement immediately as the mouse I was using started phantom clicking every time I used it. My only complaint is it's a bit narrow for my hands, but I got it on a $40 sale, so I'll stick with it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting, and we appreciate your input to help us get even better. Logitech

  • Rated 5 out of 5 stars

    Perfect 11-button ergonomic gaming mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model of this, which was basically the exact same thing with slightly redesigned button shapes, but the scroll wheel finally died after several years so I needed a quick replacement. This still has everything I need, and is the best gaming mouse I've ever used. The Logitech software is easy to use, and the mouse has 3 customizable profile settings, which can be switched with the middle button anytime you want. It has the basic L&R buttons, with a clickable & TILTING scroll wheel, which is really great since tilting wheels are becoming quite uncommon. Also, there is a button to allow freescrolling (spin the wheel and it keeps going, great for scrolling through long websites). There are 2 buttons just next to where your thumb rests, with a 3rd at the tip. Also, there are 2 more right next to the left mouse button, though they're easy to miss. The button to choose which profile you want can actually be remapped too. Also, the buttons aren't just a jumbled bunch like the many of the Razer mice, these are all perfectly located to easily reach. It's just a matter of remembering what you have mapped. Counting the scroll wheel as 3, the grand total of buttons that can be remapped is ELEVEN! The only problem I have with this model is that the wheel actually tilts too easily if you try to just click it. There's much more empty space next to it, and it's definitely a lot looser than the previous one, but it just takes time to get used to and isn't enough to lower my 5 star rating. There's also a wireless version of this, which costs an additional $100, so just go with what suits you best. I personally prefer corded ones myself because they're cheaper, and also so I don't have to worry about batteries, charging, or signal loss.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever used! The weights make gaming so much smoother!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the Logitech - G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    Tried and True design that's still great today

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am biased as I love the 502. I bought my first Logitech 502 from Best Buy actually around the end of 2011 I think. I got a $50 gift card to steam at the time with the purchase (mouse retailed close to $100 at the time) which I told myself I would use to buy GTA:V when it finally released on PC (which wasn't until 2013 lol). Either way, I managed to use that 502 for a solid decade+ and honestly could have kept going with that mouse but it was starting to show it's age. Scooping a 502 Hero was a no-brainer replacement, especially when on sale. Couldn't be happier with the ergonomics of this mouse and button feel. In the same vein, you get a wide variety of mouse buttons and the ability to map and assign them to your heart's content as well as adjust the mouse's DPI on the fly. It's a great mouse that continues to review well and win people over after all these years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there D0nny, thanks for this awesome review! I'm biased as well; the G502 was my first gaming mouse, and will always have a special place in my heart. Let us know if any issues arise, and thank you for being a Logitech customer! -Weston from Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget friendly gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says 16,000 DPI but via a free online update it is bumped to 25,600. This unusably high sensitivity is not necessary but it's cool to say you have. Why would you buy anything else? This mouse is affordable, reliable, and good looking. The super high 25,600 dpi is crazy at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great photo application mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect word mouse with all the buttons you need. Use buttons for photo app shortcuts making processing quicker.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had various iterations of this mouse with the original G502 being my first then i owned the proteus core and the spectrum. Logitech once again with the 502 hero have outdone themselves. The mouse is incredibly responsive, the buttons are reliable the weight is awesome and for someone with larger hands the extended left and right button are awesome, I use this mouse for anything between MMO, RPG to FPS 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Features and Feel, Questionable Durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has great feel and accuracy, which is perfect for FPS gaming, RPG's, MMORPG's, or any genre of gaming. The HERO has adjustable DPI settings all the way up to 18,000, but I never found the need to use that high of a setting. I loved the on-the-fly profile buttons so I could change the sensitivity to suit the in-game situation. For web browsing, I loved the un-lockable scroll wheel so you can free wheel through pages of text like a champ. The weight of the mouse is adjustable as well, but I didn't use the weights as I like a lightweight mouse. One downside I experienced was the overall grip was a little slick. I use a modified claw grip, and there is no lip on the right side of the mouse for your pinky finger to grasp. Therefore, I had to grip the mouse a little tighter than I normally do. It took several days to get used to, but once I did, I loved the mouse. Now, for the last and biggest downside; durability. After 2 years of use, the left mouse button started to fail. If I clicked and held, the mouse would sporadically click repeatedly on its own. This makes playing games and day to day activities nigh impossible to enjoy, and I have since switched to a Corsiar Nightsword. Review to come later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's not my old mouse, but it's just about as good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to run a Steelseries Rival 500, and since it's been discontinued Ive been looking for a replacement. For the price, this cannot be beat, it's smooth, has a good amount of buttons without being cramped, and has decent software to go with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear it's been a strong contender as a replacement for your Rival 500. It’s great to know you’re enjoying the smooth performance, thoughtful button layout, and solid software support. Logitech

  • Rated 4 out of 5 stars

    G502 Proteus to HERO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my old G502 Proteus Core after several years of consistent use. The G502 HERO was an obvious choice to pick up. My only concern about it is that the HERO has a regular plastic wire cord, unlike the Proteus Core's braided cloth cable. Still, that's just a minor thing and the G502 feels just as solid and responsive as ever.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sticking with the G502 series and sharing your thoughtful comparison! We're glad the HERO continues to deliver the solid performance you’ve come to rely on. Your note about the cable is appreciated and helps us refine future designs. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Give me gaming mouse thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using the gaming mouse I helped you to do what I need to do and gets the job done very much thank you

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse the DPI on it is amazing it even has rgb and it’s very cheap to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse by far !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mice on the market. After getting one myself I understand exactly why that is.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That is fantastic feedback! We are thrilled to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse and that it lives up to its reputation. Thank you for sharing your positive experience with us! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the Logitech G502 HERO Wired Optical Gaming Mouse to use for gaming, I got it because the mouse I currently using was horrible. I am very happy with my new mouse, as it is very comfortable, lightweight, & fast. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this mouse, it is fast and has extra weight if you want to add to the premium feeling. Works perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 4 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I really like the lighting effects. All the buttons are useful to how I play games. Has the adjustable dpi which is great as some programs and games like to mess with that for some reason. Infinite scroll wheel is fantastic for everyday use and is more precise that the click step.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you think the G502 HERO is a great mouse! The customizable LIGHTSYNC RGB lighting effects are a popular feature, and it's fantastic that you find them enjoyable.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Wonderful Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've gotten this mouse. The last time was over two years ago, and since then it had gone under heavy use. This mouse is the best mouse that I've ever used for gaming. The glide is nice, there are adjustable weights, the RGB is customizable, you can adjust the scroll wheel, and so much more. Great value for the price, but it is much heavier compared to other mice.

    I would recommend this to a friend