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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 7,541 reviews
  • Rated 4 out of 5 stars

    Good 'Step-up' Mouse choice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Does what you need it to and allows some binds for extras. The little weights being interchangable was a very nice touch. Best all-rounder wired mouse for someone that's leveling up their setup!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review. We're glad to hear the G502 HERO is delivering the functionality and customization you were looking for. The adjustable weights and programmable buttons are designed to give gamers the edge—happy it's helping you level up your setup. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    I SO LOVE THIS!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this mouse works like its still new. I got it few months ago. I love the middle button where you scroll.. there’s a function that if you click it, it will be really fast. I used this ‘fast scroll’ when I’m lazy to read long messages lmao. I also love this G502 because you can customize the rgb light.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good weighted Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small hands and this thing fits well. Not sure if bigger hands it would work. I like button 4 and 5 are customizable. RGB lights look good. Weights underneath are gimmicky. You can pretty much leave them out. Paracord is light. It’s cool you can change the DPI on the fly. Wanted to try finalmouse but they were sold out so got this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    One minor flaw, maybe I'm nitpicking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I saw the price and held in my hand I knew this was the one. Struck the perfect balance. I only wish I would have rolled the wheel with my finger in store. Didn't realize it's all metal. Fingers slips on intial use, but does get better right away. A rubberized wheel doesn't have that issue for me. But the mouse is so great in all other categories, I decided to keep it. Would give a 4.5 if option was available.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Perfect for gaming and works well with work due to having the ability to map keys to the buttons of the mouse. Versatile, light (which can be made heavy with the included weights), and extremely easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the fantastic feedback on your Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear it's perfect for both your gaming and work, especially with its versatile key mapping, customizable weight, and ease of use. It's great to know you're getting such a versatile experience from it! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! I love the weight on it and the ability to map the buttons. This was a major gamechanger to my computer setup. I plan on eventually buying the wireless version of this to use for work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your fantastic review of the G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that you love the weight and the customizable buttons – those are definitely features we're proud of, and it's wonderful to know they've made such a significant impact on your computer setup. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse w/ configurable buttons and DPI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He LOVES it. Easy for him to program gaming macros and to set the desired DPI for the specific game he's playing. He hasn't messed around with it yet, but it comes with a set of weights to truly dial-in the feel on this mouse. Corded so it never needs batteries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Mouse of all Mouses

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a logitech fan as they make outstanding peripherals and have excellent customer service, but above all that, they have really shown their mastercraft in manufacturing quite possibly the best mouse. The ergonomics and comfort factors sold me on it, but beyond that the button customization and ability to add and remove weight allows you to make it custom to your liking. Great job Logitech!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's an amazing review! We're thrilled to hear that the Logitech G502 HERO has exceeded your expectations and become your go-to mouse. Your positive feedback about its ergonomics, comfort, customization options, and Logitech's overall quality is fantastic. Thank you for sharing your passion for the product!

  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Awesome mouse for an awesome price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenary of registrable buttons, I love the RGB button and the unlockable/lockable scroll button

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild mouse and it does better on rough surfaces than other mice I have used in the past. The weights it comes with can help with making in comfortable for users of various strength.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your positive feedback on the Logitech G502 is excellent to hear! It's great to know you find it to be a solid mouse, especially its enhanced performance on rougher surfaces compared to others you've used. We're also glad the adjustable weights are proving beneficial, helping users of various strengths find their ideal comfort. Thank you for sharing your experience! Logitech

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've owned for sure. Wish I would have got the wireless one but still a super good mouse. Has all kinds of customizable buttons and comes with weights you can add to it if you'd like

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled your Logitech G502 HERO Wired Optical Gaming Mouse is the "best mouse you've owned for sure" and a "super good mouse."

      It's awesome that you're making the most of the customizable buttons and the included weights to get that perfect feel. We appreciate your feedback about wishing for the wireless version – it's a popular choice for sure!

      Thanks for sharing your experience and happy gaming! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A reallyi good mouse with many rich features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, very responsive. It takes some time to learn the buttons, and coordinate with the G HUB software. I have not explored the mouse too much, but I really like the ease with which you can change DPI sensitivity on the fly. There are lots of reviews on this mouse available on YouTube along with how-to videos. I still have lots to learn, but for me, the bottom line is that it is an extremely comfortable mouse to manipulate. It just fits my hand perfectly. This is a very well built mouse, quality all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you find the G502 HERO comfortable and responsive. The programmable buttons and G HUB software offer extensive customization, but there are also helpful resources online for those who want to explore further. We appreciate you choosing Logitech!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse in the business.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was the best mouse in the business. I purchased the wired version because I wanted to save. It works really great. It has weights so that you can make it heavier if you like. What I love best is the scroll wheel. It is very smooth and it improves your experience in the UI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many mouse, this one is the most comfortable for big hands. Clicks feel nice. i had a razer wireless, but i got tired of purchasing batteries, i ended up buying this one for direct connectivity.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're so glad to hear the G502 HERO has been such a comfortable fit for your big hands. It's fantastic that you're enjoying the satisfying clicks too! We definitely understand the desire for a reliable wired connection and not having to worry about batteries. Thanks for sharing your experience with us! We appreciate your feedback. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse go BRRRRRR!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month, but it works great, had the same one before, bought it used, and it worked great until I broke it during moving. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Delivery was fast, well packed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is pretty new feel for me. Been a Razer user for kb and mouse for a couple of years. The mouse has a weight even if you don't have to add the extra weights to it. DPI with my razer and the g503 hero is as much as possible the same, at 700-800s. I'm working my way to the level of heaviness of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best mouse I’ve ever had, especially for fps game

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hand, light enough without weights to be used in fps games and I even use this for homework and work. The quality is amazing. Might go wireless version next time for less annoyance but I knew I was buying the corded version and got what I payed for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, durable, stylish and high performance. For gaming or serious editing and other power use this is a great mouse. The leds are not as gaudy as other mice but well done and not overstated. Wheel is responsive and positive. Can you spend more? Always. Need to? Probably not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect mouse in terms of form, ergonomics, and functionality. I use mine every day for work and gaming. I could go the rest of my life never using a different mouse, and that would be fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your resounding endorsement of the Logitech G502 HERO is truly exceptional! We are absolutely thrilled to hear you consider it the perfect mouse in every aspect—form, ergonomics, and functionality. Knowing it seamlessly supports your daily work and gaming, to the point where you'd be content using it for the rest of your life, is the highest praise we could receive. Thank you for such powerful feedback! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and Nice-Looking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech certainly makes some nice designs for their mice. This one is really cool. It has optional weights that make usage of the mouse comfortable, it has buttons on the side to be able to use, and of course, it has RGB. The DPI on it is absurd, but really accurate.

    I would recommend this to a friend