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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 7,542 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price plus i prefer a wired mouse over wirless the last mouse i got from logitech lasted me 10 years hopeing this one will too!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a fantastic endorsement for the Logitech G502 HERO! It's great to know you find it an amazing mouse for the price, especially preferring a wired connection. Given your past Logitech mouse lasted an impressive 10 years, it's clear you're confident this one will also deliver incredible longevity! Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third mouse of this model and has not let me down.cable gets a bit loose after a few years but it still works great.the added weights for self adjustment is amazing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sticking with the G502 HERO—it’s awesome to hear it’s been a reliable companion over the years! We appreciate the heads-up about the cable and will keep that in mind. Glad the adjustable weights are still delivering that custom feel! Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    pretty good -- **insert thumbs up here**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, but this is what she had to say about it -- "pretty good mouse for gaming, although from switching from a razer deathadder, it felt smaller and has no thumb or pinky rest. it is cheaper though. -- (switched bc prev. mouse was "disintegrating" after 7 years and a friend who used this for 10 years suggested this one)."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wouldnt have it any other way. Great price and had it in stock.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic! We’re happy it’s working perfectly for you and that you got it at a great price with ease. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Heal my wrist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist asked me for new mouse and my friend recommended this. Very comfortable. Strong feedback at clicking (a bit noisy, tho). It also has button to change mouse speed to get rid of control panel. Also has weights to make it heavier tho I don't need them.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best value mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse and works wonders. So many features such as the amount of buttons and the program to reassign the buttons with Logitech is astounding. Weight of the mouse can be added on to it as well which makes it perfect for preference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Each aspect and function are satisfying.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our Logitech G502 HERO SE Wired Gaming Mouse is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Rated 4 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out of the box with no setup required. The build quality is solid and after 1 week of use no issues. What I like about this product: easy of use, software is very simple and allows for a multitude of mouse customizations, appearance of futuristic space ship is nice to look at, solid build quality, plenty of customizable buttons, optional weights, works out of box with no configuration, or setup needed to use on any application. What I didn't like: lack of a lot of rgb lighting (only 4 lights on this mouse), max polling rate is 1000 hz and cannot go any higher than that, cord is not detachable. Overall a really solid option.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. We appreciate your detailed review and will take your suggestions into consideration for future improvements.

  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has a great response and I love the ability to change DPI on the fly. It is also helpful to hold the DPI shift button down when sniping for precise aim. When surfing the web I also enjoy the ability to change the scroll wheel from smooth to stiff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for larger hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has large hands. Other mouses are too sensitive and too light. This gaming mouse is sturdy and fits my husbands big hands well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying your Logitech - G502 HERO Wired Optical Gaming Mouse. Thank you for your feedback, and we value your business. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Weee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the scroll wheel lock works well and when it's unlocked it's very smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, thanks for the feedback! We're happy to hear you enjoy the smooth scrolling and functionality of the scroll wheel lock on your G502 HERO.

  • Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    A Very Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. You can customize the weight, the light color, even the dpi scale if you have the software. It fits my hand very well and responds very well. If you don't want to download the software you don't need to, but you will miss out on customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great mouse for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! The adjustable weight is a cool feature & the mouse is very comfortable in-hand. The braided cord seems durable & looks awesome. I like the solid metal-like feel to then scroll wheel but I would prefer it to feel a little more secure in place/less wobbly. Aside from that, I have no complaints. Very responsive & well made mouse. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Recommended for gamers with large hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse overall & is comfortable for gamers with large hands, due to it's elongated design. The addition of several weights allow even distribution for optimal balance & with a big adjustable DPI range can be perfectly matched to each individuals requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Solid Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse! I didn't realize I needed it til I got it! :) Great for gaming and it lets you select a different profile for work. Like that it comes with weights, I like the mouse to be a little heavy. Subtle RGB which is a rarity :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Holy Grail Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Works great and lasts forever. My most recent purchase was a backup because it was a great sale price, but I've been using the same mouse for like 7 years now. It's beat up and deteriorating, my birds chewed up the cord and the rubber a bit, but it's still going strong. My issue with mice used to be the right click breaking because of specific games I play, but no issue at all still. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so impressed to hear that your Logitech G502 HERO wired gaming mouse has been such a reliable companion for the past 7 years! It's a testament to the quality and durability of our products.

      We understand that your mouse has taken a bit of a beating, but it's great to hear that it's still functioning well despite the wear and tear.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is super comfortable to hold. At first, I thought I would not like this shape, but it has a great feel and it is very smooth to use. I also like the option unlock the scroll wheel so it does not make any noise when scrolling.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Honestly the best on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best gaming mouse ever. I wanted to go with all Corsair however my mouse left click stopped working within a month of buying it so I traded it in for this mouse. I love the look of this minimal RGB. It’s slim and decent length for me who has baby hands and games using “claw” grip. Everyone I know also has this mouse and loves it. The cord is pretty long so I had to bunch it up and hide it. However the cord material is high quality. The side buttons are really nice and placed in good spots too. I don’t think you could ever go wrong with this mouse. We also bought the SE white/black version for a white PC build even though it’s primarily black it’s too good of a mouse to replace just because it’s not an all white mouse to match. That’s how much we love this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing mouse good quality and it lights up i'm gonna use it ALOT the price is good for a mouse like this thank you.

    I would recommend this to a friend